Automated processes are feted to be the future of claims handling, but taking the process out of human hands is far from straightforward, as Ed Lewis, partner at Weightmans, explains.
James Pilgrim-Morris, head of claims at Hiscox UK & Ireland, says it's time to get all hands on deck to tackle escape of water.
While certain sectors of the insurance sector are advancing at a pace, Richard Beaven, distribution director at Swinton Group, urges swifter movement on diversity.
The insurance industry can sometimes be slow to embrace change but Peter Staddon, managing director at the Managing General Agents’ Association, says it's time to help young professionals on their journey.
Artificial intelligence is already a part of real life but Vincent Branch, CEO of Accelerate, XL Catlin asks how far the love affair will go.
Fidget spinners, dabbing and the bottle flip are just three of the crazes that my son brought home from school during the last academic year. Luckily for me, unlike Pokémon - which has been in our house for three full years now - these were short-lived…
Rupert Armitage, managing director of Auto Windscreens, argues Advanced Driver Assistance Systems need to be recalibrated by manufacturers, and not the aftermarket
Blockchain and smart contracts could help the insurance industry increase the efficiency of its transactions and data analysis, explains Alastair Swift, head of corporate risk and broking, GB, Willis Towers Watson.
The protracted low interest rates and poor profitability could make illiquid assets increasingly attractive for insurance investors according to Bill Cooper, managing director and global head of insurance at Lloyds Bank Commercial Banking.
If progess in technology and society continues at its current rate Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, believes the ability to learn from the past, be adaptable, reliable and professional will bemore important…
Insurers have been vocal about their feelings about the discount rate but Mark Cliff, executive chairman at Brightside Group, notes this has also affected brokers, who have been at the sharp end of market turmoil.
As Post reviews the loss adjusting section in its biennial rankings, Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, explains that the continued professionalism of loss adjusters keeps them centre of the claims market.
Artificial intelligence is raising concerns among insurance staff but Brendan McCafferty, CEO of Axa Insurance, believes it opens up a range of possibilities.
Joe Grogan, CEO of corporate division at Marsh, says the insurance offering for mid-market firms is too disjointed and complex.
The Canadian market offers unique opportunities for UK brokers, explains Servca's managing director Nomaan Jamal.
With technology rapidly changing what cars look like, Paul Heybourne, head of innovation operations for Aviva, maps the motoring landscape of the future.
Businesses are opening themselves up to online exposures every single day. What do companies and insurers need to do to bring themselves up to speed with these new risks and incoming regulations affecting this area?
The political temperature in Malaysia is rising as the country heads towards its fourteenth general election writes Michael Lum, head of political risk and trade credit for Beazley in Singapore.
After a 10-year break from general insurance, James Gearey, managing director of commercial risk solutions at RSA, finds the industry has moved on a lot but still needs to work on responsiveness and communications with customers.
The UK's Brexit Withdrawal Bill is making its way through parliament but Nigel Teasdale, president of the Forum of Insurance Lawyers and partner at DWF, believes this will make interactions with the European Union even more important for the insurance…
Managing general agents are popping up all over the place but capacity is coming under pressure. Chris Hardcastle, managing director of Capsicum Delegated Authority, asks if there is enough capacity to go round.
Insurers scored a victory on the discount rate but still have work to do, says James Dalton, director for general insurance policy at the Association of British Insurers.
As Brexit discussions continue, Anthony Baldwin, CEO of AIG Europe and AIG UK, asks if the London Market should be die-hard Brexiteers, cautious optimists, accepting pragmatists or devastated pessimists.
Manchester Underwriting CEO Charles Manchester examines the possible knock-on effects of the Grenfell Tower tragedy on the professional indemnity market.