Opinion
60 Seconds With... Bobby Gracey, Charles Taylor
Bobby Gracey, global head of fraud at Charles Taylor, tells Insurance Post about his philosophy of respect towards all colleagues, his love of country music, and the continuing influence of his late grandmother on his life.
Trade Voice: SIB’s Laura Hancock on what the Consumer Duty asks of brokers
Laura Hancock, chair of the Society of Insurance Broking, argues the forthcoming Consumer Duty represents a refreshing evolution rather than a revolution in how brokers deal with customers.
Hello...? Why do British insurers struggle to ‘do an Adele’ and conquer the US?
Content Director's View: With the sale of Admiral-owned Compare.com to Insurify, Jonathan Swift muses on why British personal lines insurers struggle to translate success at home across the Atlantic.
View from the top: Covéa’s Lisa Meigh on the changing attitudes towards apprenticeships
Lisa Meigh, people director at Covéa Insurance, argues that changes to the student loan system and high living costs could lead to a tipping point in attitudes towards apprenticeships.
Implications of shelving the autonomous transport bill
Blog: With the removal of the bill, Kennedy's corporate affairs lawyer Roger Davis, and partner Niall Edwards explore the implications for insurers, and how insurers can collaborate with other stakeholders during the waiting period.
Trade Voice: Apil’s Kim Harrison on why the time bar on childhood sexual abuse claims needs to be lifted
Kim Harrison, executive committee member at the Association of Personal Injury Lawyers, argues that an independent inquiry’s findings makes it clear the limitation period on childhood sexual abuse claims should be abolished.
Break down barriers rather than teaching women to jump higher
Editor's View: With International Women's Day returning on 8 March, Insurance Post editor Emma Ann Hughes says now is the time to stop teaching women facing barriers in their insurance career to jump higher, and smash glass ceilings instead.
View from the top: Zurich’s Anita Fernqvist on how changing the way insurance buys can be a driver for change
Anita Fernqvist, chief operating officer at Zurich, argues that buying products and services from social enterprises can help the insurance sector achieve its ESG ambitions.
Affordable housing - lessons from this year’s subsidence surge
Blog: In light of last year’s dry summer, evidence of a surge in subsidence damage to UK properties emerged when insurer LV reported a 205% rise in cases between June and July this year alone. Mark Curtis, associate director at Brawdia considers the…
Trade Voice: Foil on the Consumer Duty’s underappreciated impact of claims handling
Jonathan Drake, partner at Forum of Insurance Lawyers member firm DWF, and Nicola Critchley, DWF partner and Foil president, warn there is ample scope for firms to run foul of the FCA’s requirements for claims handling under the Consumer Duty.
60 Seconds With... Nick Rugg, Markel
Nick Rugg, senior underwriter of fintech and financial institutions at Markel International, tells us about his experience flying a plane, and reveals that in parenthood, honesty is not always the best policy.
What goes around is coming around on leaseholder insurance fees
News Editor's View: Scott McGee warns insurers and brokers that the ‘huge scandal’ of leaseholder insurance fees could be coming back to haunt them.
Penny Black's Social World: February 2023
Penny casts her eye over the Hot Topics of the month and digs into the charity endeavours by insurers in The Good Stuff
OIC’s Martin Saunders reflects on the portal’s journey to success for claimants
Following recent feedback that the portal is not operating correctly, Martin Saunders, head of service for Official Injury Claim addresses some of the more recent media inaccuracies and sheds light on why the portal is a successful route to justice for…
Navigating the next two years in cyber insurance
Blog: Nour Alnuaimi, CEO and founder of Upsurance, considers why demand for cyber insurance from certain segments of the market is still lagging.
Insurers must fix their attitude to mental health, as Martin Lewis highlighted
Editor's View: Given the influence that Martin Lewis has with consumers and politicians, insurers would be wise to listen to him when he highlights areas where the industry falls short.
View from the top: LV’s Michael Lawrence on keeping customer confidence in uncertain times
Michael Lawrence, distribution and underwriting director at LV Broker, says the industry can’t rely on good fortune to maintain customer confidence in the face of the challenges that 2023 will bring.
Why insurance customers are demanding more on payments
Blog: With cost-of-living concerns bringing the speed at which claims are paid to one of the top priorities for consumers, Darren Lane, business development manager at Solaris, explores why insurers need to move away from legacy technology to keep up…
60 Seconds With... LV's Fabio Goriup
Fabio Goriup, project manager at LV, shares with Post his enthusiasm for car maintenance, squash, and simple happiness.
Farewell Gibraltar, hello PRA - is the tide about to turn for new UK-regulated insurers?
Content Director's View: With non-standard motor insurer Lumun looking for Prudential Regulation Authority authorisation, Jonathan Swift asks whether we might be entering a new dawn for home grown insurance companies.
View from the Top: Partners&’s Phil Barton on brokers' role as advisers in an unstable world
Phil Barton, CEO of Partners&, argues that a tumultuous world has put paid to a transactional approach to insurance and says larger brokers need to put clients before shareholders.
What next for the Covid business interruption insurance saga?
In light of recent FCA’s review into the handling of Covid business interruption claims, Peter Hardy, insurance expert and partner at Reed Smith and Mark Pring, partner at Reed Smith argue that the legal fallout only just begun.
Trade Voice: MGAA’s Mike Keating on why the outlook for 2023 is positive
Mike Keating, CEO of the Managing General Agents Association, says that despite external challenges, MGAs continue to demonstrate their value to their insurer and broker partners.
Why insurance should be recession proof
Editor's View: Insurance Post Editor Emma Ann Hughes kicks the tires of insurance to see if the industry is right to be pessimistic about its prospects at the moment.