Mergers and acquisitions take many shapes in the UK retail broking market, writes Mike Bruce, CEO broking at Global Risk Partners, noting some deals can actually support an owner's entrepreneurial spirit.
Tactical litigation is costly, underhand and rife within the technology sector, writes Tom Dixon, head of technology for Hiscox UK and Ireland, explaining how to help policyholders avoid it.
Quarterly results don't always reflect a company's performance, notes Ageas CEO Bart De Smet, explaining why the focus must be on its consistency over time.
Swinton CEO Gilles Normand believes brokers can be the Amazon of the insurance market.
The Insurance Distribution Directive gives insurers a platform to engage with customers and to do so with transparency, writes Chris Wallace, executive director of Europe at QBE.
Open banking throws up some liability questions, explains James Tuplin, head of cyber and technology, media and telecoms – International at XL Catlin.
Organisations are likely to be faced with data privacy claims, predicts Raf Sanchez, international breach manager at Beazley, warning cyber cover is only part of the solution.
Independent brokers face ever-evolving challenges, which networks can help them take up, argues Sara Fardon, managing director of Willis Towers Watson Networks.
Innovation needs to focus on enhancing customer experience, explains Simon Cooter, commercial lines & HNW director at Covéa Insurance.
Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world.
Natural catastrophe risks reveal the need for industrial cover rate hardening, writes Jens Wohlthat, member of the HDI board of management.
Diversity and inclusion efforts must not be seen as something that is only for people from minority groups, explains Bertrand Poupart-Lafarge, chief financial officer and executive sponsor for diversity and Inclusion at Axa UK.
As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.
For a merger or acquisition to work, both sides need to get to know each other and have a post-deal plan, explains Peter Blanc, CEO of Aston Lark.
City Minister John Glen is confident the new UK framework for insurance linked securities will help the market grow.
After the stock exchange jolts earlier this month, Thomas Liebi, head of US & UK market strategy at Zurich, analyses whether inflation fears are justified.
With the NHS facing spiralling costs, reform to clinical negligence claims should not be seen as controversial, says Stephen Hines, president of the Forum of Insurance Lawyers.
Claims adjusters need to embrace automation but it's their human touch that will win - or lose - customers, explains Steve Agutter, head of claims at AIG International.
As demand for kidnap and ransom insurance is rising in France, Tania Bensoussan-Arthur, underwriting manager – specialty, France at XL Catlin, explains why coverage needs to be tailored the buyer's needs.
Mental wellbeing has become a focus of the insurance industry, and David Ross, CEO of The Ardonagh Group, believes brokers have a role to play in changing attitudes in the workplace.
As UK insurers wonder how to continue trading in European Union countries after Brexit, Evan Waks, chief risk officer at Axa UK, argues a transition period would offer much needed certainty.
Insurers do not quote racist premiums, writes François-Xavier Boisseau, CEO insurance at Ageas UK, urging the sector to better educate the public on how pricing works.
Boards shouldn't turn their attention away from corporate, compliance and supply chain risks, warns Dave Brosnan, CEO of CNA Hardy Europe.