Opinion
Editor's comment: Knowing what is good for you
My son is learning about healthy living at school and a recent exercise sent home was to spend a day eating according to the Eatwell Guide.
Trade voice: Airmic's John Ludlow on becoming risk partners
Insurers are expanding their services beyond products, but there is much more to do. Underwriters and risk managers should view each other as risk partners, says Airmic CEO John Ludlow.
My other life: Phil Morgan, Morgan Clark Loss Assessors - charity founder
When taking a break from his day job as chairman at Morgan Clark, Phil Morgan is using his business acumen to help good causes - launching a charity in The Gambia
Marsh's Alistair Fraser on attracting millennials to insurance
While the UK insurance market is making strides in increasing diversity Alistair Fraser, CEO of Marsh’s UK Corporate business, believes it can learn from the power of cross-generational communities in Indonesia and other emerging countries in the Far…
Rising Star: Ally Redding, JDX Consulting
Having worked with several Lloyd's syndicates and managing agents, Ally Redding was recently made relationships manager at JDX Consulting.
QBE's Cecile Fresneau on being prepared for the worst
Businesses are operating in unpredictable times and Cecile Fresneau, executive director for UK Insurance at QBE, believes preparing for the what if’s and the absolute worst-case scenario will keep insurance relevant.
Editor's comment: The future is bright
I have seen the future of insurance. It’s not orange as advertisers in my teens predicted and neither is it the green that insurers are currently facing with the motor green cards, but it is bright and it is positive.
Aston Lark's Peter Blanc on how to beat complacency
Aston Lark's group CEO Peter Blanc explains why it is essential that brokers advise clients on emerging risks that could affect their business and encourage discussions to ensure the right solutions are found
Trade Voice: Biba's Vannessa Young on diversity for all
Many firms have signed up to the Women in Finance Charter but as Vanessa Young, compliance and advisory boards manager at the British Insurance Brokers' Association, explains as with any strategy businesses need be sure of what they want to achieve and…
LV's Mike Crane on dealing with changing customer expectations
Customers’ expectations are changing and they are demanding to be more informed. Mike Crane says insurers risk alienating customers if they don’t explain how and why they price risks
My other life: James Neale, DWF, Britain's Got Talent finalist
When not working as an insurance litigation associate at DWF, James Neale is stealing the spotlight on reality TV show Britain's Got Talent by singing with his family.
Rising Star: Marcus Hanson, Sedgwick
After getting a taste for adjusting, Marcus Hanson has progressed to Sedgwick’s complex liability team
Zurich's Hayley Robinson on relationship building in the age of digitalisation
As we all live and work in an increasingly digital world, technology seems to be able to provide solutions for many challenges insurers face. And that is why, more than ever before, insurers need to work on those human relationships with customers,…
Geo’s Paul Dilley on better claims management
Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.
Editor's comment: Ending the dark days
I usually love the month of January. My birthday falls in this month as well as several other family birthdays and, while others are facing a dry January, I usually manage to have a good celebration.
Trade Voice: Bila's Ozlem Gurses on motor passenger insurance
How do passengers 'use' motor vehicles? Ozlem Gurses, reader in insurance and commercial Law at King’s College London and British Insurance Law Association committee member, explains how the law sees this question when it comes to insurance.
Ecclesiastical's John Blundell on cracking the cyber code
Cyber crime has hit the headlines but sales are still down. Ecclesiastical's UK general insurance managing director John Blundell explains why the sector needs to break down difficult wordings and better explain both risks and policies to clients to make…
I work in insurance: Simon Norton, risk consultant, Aviva
In order to carry out his risk consultant role at Aviva Simon Norton has had to gain a license to fly drones.
Bupa's Alex Perry on life after cancer
Survival rates for those diagnosed with cancer are improving and many are keen to work. Alex Perry, CEO of Bupa UK Insurance, explains how insurers can help employers support this
Rising star: Michael Hearty, Auger
With the experience of a work placement in Malaysia, Michael Hearty joined the insurance industry with Auger and is already external operations manager
My other life: Ben Pritchard, rower
When not working as account executive for commercial insurance at Jelf, Ben Pritchard represents Great Britain at rowing
BGL Group's Rachael Gillett on why apprenticeships could be a return to insurance roots
Many view apprenticeships as an obstacle to overcome or avoid but Rachael Gillett, chief people officer at BGL Group, reminds the sector that many existing employees started their successful careers this way.
Editor's comment: New year, new you!
We’ve all seen the memes about how it’s a new chapter in our lives with the striking of the bell at midnight and how we have a blank page to do what we’ve always wanted to and be the best version of ourselves.
Ageas' Ant Middle on why the industry shouldn't focus on 'doom bingo'
It's pretty easy to generate a list of challenges facing the insurance sector in 2019 but Ant Middle, chief customer officer at Ageas, believes insurers should be looking to creating new opportunities instead.