Opinion
Biba's Trudgill spots wins in government’s growth strategy
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, reflects on what more needs to be done in the wake of the government’s new financial services strategy.
FCA lacks ambition on insurance market reform
As claims service falters and essential cover vanishes, James Daley, managing director of consumer group Fairer Finance, warns the regulator is failing to deliver real change in a market increasingly stacked against consumers.
How confidence can give insurers an edge in broker service
View from the Top: Tovah Grosscurth, managing director of commercial lines at RSA, says brokers need partners who can offer a point of view, not wait for consensus.
The challenge of insuring asylum seeker accommodation
Oli Williamson, co-founder and chief underwriter at Aspect, explores how civil unrest and political tensions are complicating insurance for asylum seeker accommodation and highlights the vital role insurers, developers, and communities must play in…
CII’s Connell on how case studies are key to understanding vulnerability
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says insurers should use case studies, like those from the ombudsman, to better recognise, understand and respond to customer vulnerability.
Are broker share options worth the paper they’re written on?
Editor’s View: Emma Ann Hughes argues refinancing plus M&A talks at broking giants has provided a wake-up call to re-examine the share schemes used liberally to recruit and retain top talent.
View from the Top: Allianz’s Wyard on why insurers must share flood insight with customers
Alex Wyard, director of technical underwriting at Allianz Personal Lines, urges insurers to share data and guidance to help customers understand evolving flood risks and protect their homes as the climate changes.
Surge in film set thefts raises alarm for insurers
Marion Jones, director of Spotlite Claims at Woodgate & Clark, warns of a growing number of film set heists, urging stronger security to protect high-value kit and minimise production disruption.
Could AI alter the legal position of brokers?
Trade Voice: Professor Baris Soyer, director of the Institute of International Shipping and Trade Law at Swansea University, explains why brokers using artificial intelligence will stay legally accountable, even when the technology's errors lead to…
What went wrong with Gallagher’s bid to buy PIB Group?
After talks between Gallagher and PIB came to an abrupt stop last week, Scott McGee asks what went wrong, and what does it represent?
Bupa Global MD on how issues plaguing public health systems hit insurers
Anthony Cabrelli, managing director of Bupa Global, explains the nature of claims, technological advances and prevention trends that are reshaping the international private medical insurance landscape.
Why FCA inaction on premium finance is unacceptable
Despite falling motor insurance premiums and political inertia, Rebecca Deegan, director of campaigners Fair By Design, argues inaction on premium finance isn't acceptable and the regulator must act now to end the poverty premium and ensure fair outcomes…
What the Blueprint Two delay means for the market
As Blueprint Two faces delays, Paul Evans, London Market subject matter expert at Novidea, explores why this pause should be seen not as a setback, but as a strategic opportunity to align, prepare, and build the foundations for meaningful digital…
FCA’s CPD cut threatens faith in insurance
Editor’s View: The Financial Conduct Authority’s proposal to scrap the 15-hour minimum annual requirement for continuous professional development for insurers is the wrong move, at the wrong time, with the wrong consequences for everyone, argues Emma Ann…
Aviva’s Storah calls for flood resilience to be mandatory for homes
Jason Storah, CEO of Aviva UK & Ireland General Insurance, urges the government to mandate property flood resilience in new homes to protect families from rising climate-driven flood risks.
How sinkholes will impact insurance policies
Alisa Gold, business development director of Insurance Claims Accomodation Bureau, outlines what is causing more sinkholes to appear in the UK plus the potential impact on insurance policies.
A decade of serious injury collaboration over confrontation
Trade Voice: Matthew Tuff, president of the Association of Personal Injury Lawyers, explains how the Serious Injury Guide puts collaboration before conflict in catastrophic injury claims resulting in better outcomes on all sides.
Eight pillars for setting the standard for insurance service excellence
Sompo’s UK head of client management Stephanie Green and its UK head of distribution Allan Murley advocate that delivering exceptional service to both clients and broking partners is pivotal to build trust, deepen relationships and ensure sustainable…
ABI at 40: A quick look back and longer look forward
As the trade body turns 40, Malcolm Tarling, former chief media relations officer at the Association of British Insurers, reflects on how it was formed, achievements today and what the future holds.
A step toward smarter, proportionate insurance rules
Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, feels the regulator's plan to simplify insurance rules will ease the burden of red tape for the trade body's members.
Rebranding LV and RSA in a fragmented media world
Editor’s View: As RSA becomes Intact and LV’s GI arm transforms into Allianz, Emma Ann Hughes considers the challenges that insurers face when trying to gain brand recognition without the old certainties of mass media.
Why supply chain attacks are set to surge in 2025
Supply chain attacks are increasing sharply so Claud Bilbao, regional vice president of underwriting and distribution at Cowbell UK, is urges brokers to get businesses to strengthen their cyber resilience across the digital ecosystem.
How insurers can help the Lionesses roar
Just ahead of England heading off to Switzerland in the hope of winning their second UEFA Women's Euro championships, Imogen Mitchell-Webb, partner & head of sport at law firm HF, explains what insurers can do to support the future of female sport.
Cyber-attacks on the high street: where do liabilities lie?
Joel Leigh and Elizabeth Morley, partners at law firm Howard Kennedy LLP, explore the wide-ranging legal, regulatory and insurance implications of recent high-profile cyber-attacks on UK retailers including M&S and Co-op.