Opinion

My other life: Ben McBean, open water swimmer

After getting to grips with a new hobby in the nearby River Tees during lockdown, Ben McBean, an assistant claims manager in QBE's special investigations unit, completed a marathon swim in the Lake District last summer.

Rising Star: Saskia Sturges, Arc Legal

Having joined Arc Legal's claims team in 2018, Saskia Sturges has since mentored new team members and gained Chartered Insurance Institute accreditation in December.

Blog: Technology at the forefront of claims management

Covid-19 has impacted all areas of life but for the insurance market the fundamental shift to remote working has created new challenges and nowhere has this been more evident than in claims management, blogs Tony Russell chief commercial officer at…

LV’s Heather Smith on crucial brand value

As the industry responds to the Financial Conduct Authority’s pricing shake-up and tackles the ongoing challenges of the coronavirus pandemic Heather Smith, managing director of the LV General Insurance retail business, addresses why having a trusted…

My Other Life: Dean Fathers, army reservist

Dean Fathers, chair of insurance consultancy Greenkite Associates, has carved out another life with the Army Reserve, where his efforts have earned him a Gold Award presented by Prince William as part of the Defence Employer Recognition Scheme.

Be Wiser’s David Russell on the FCA’s pricing review

David Russell, chief compliance officer at Be Wiser Insurance, was part of the Financial Services Authority team that brought in the Insurance Mediation Directive and statutory regulation of brokers. Here he looks at the implications of the Financial…

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