A Christmas Carol for insurance’s digital dilemmas
Editor’s View: Insurers to confront the ghosts of past technology missteps in order to claim a more connected, brighter future, according to Emma Ann Hughes who is under the influence of Charles Dickens this Christmas.
In Charles Dickens’ A Christmas Carol, Ebenezer Scrooge is forced to confront three spirits who show him the past, present and possible future.
If the insurance market were to receive similar nocturnal
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