As the industry responds to the Financial Conduct Authority’s pricing shake-up and tackles the ongoing challenges of the coronavirus pandemic Heather Smith, managing director of the LV General Insurance retail business, addresses why having a trusted…
Blog: Whiplash portal may never live up to expectations but still time to prevent government IT disaster
The government needs to use the short delay to the Civil Liability Act wisely, says Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations.
Dean Fathers, chair of insurance consultancy Greenkite Associates, has carved out another life with the Army Reserve, where his efforts have earned him a Gold Award presented by Prince William as part of the Defence Employer Recognition Scheme.
David Russell, chief compliance officer at Be Wiser Insurance, was part of the Financial Services Authority team that brought in the Insurance Mediation Directive and statutory regulation of brokers. Here he looks at the implications of the Financial…
Starting a new role in Morrison Insurance Solution's broking team in February 2020, Holly Carriban had to find her feet as the coronavirus pandemic turned working life on its head.
The Covid-19 pandemic has highlighted a split between what policyholders expect from business interruption cover and what insurers say it offers. Damian Glynn, Sedgwick International UK head of financial risks, asks whether customers are ensnared in a…
From trade tariffs on parts and whiplash reform, through to fraud, automatic lane keeping technology and connected vehicles, there is plenty for insurers to keep an eye on this year, says Jon Dye, director of motor at QBE.
Charity counts, commitments and cups of coffee
To start 2021 we asked the major players in broking, claims and insurance to predict what the biggest event of the new year would be and what trends the first year in the next decade would bring.
The challenges of the coronavirus pandemic led to substantial technological advances that insurance must build on this year, says Peter Thompson, CEO of insurance, distribution and outsourcing at BGL Group.
Topsail director of insurance operations, Nigel Hawkes, considers the impact of the coronavirus pandemic on the boat insurance market.
Debevoise & Plimpton international consultant Clare Swirski, international counsel Benjamin Lyon and associate Sarah Hale reflect on some of 2020’s key themes and the possible challenges and opportunities in store in 2021 for the Lloyd’s market and its…
What is true for the entertainment industry is also true for insurance: one-third of Brits want to take out insurance completely digitally because of the Covid-19 outbreak, writes Christian Wiens, Getsafe founder and CEO.
To widen the talent pool, loss adjusters must proactively look beyond the insurance industry. Scott Cameron, Sedgwick International UK commercial property operations director, and Joseph Noel, Sedgwick International UK director, head of specialty,…
James Dalton, director of general insurance policy at the Association of British Insurers, previews a packed 2021 agenda that could shape the future of the industry for years to come as it emerges from Covid-19’s long shadow.
Technology developments, specifically around the ease of integration via application programming interfaces, has meant the concept of a technology ecosystem is now a reality, suggests Peter Goodman, Aventus CEO.
Covid-19 upheaval created a vast amount of work for alternative accommodation organisers. Alisa Gold, Insurance Claims Accommodation Bureau marketing and business development coordinator, reflects on a year of challenges and change.
With the world’s top scientists racing to create effective vaccines, innovation in the life sciences arena is at the top of the news agenda. Behind the headlines and the remarkable breakthroughs, insurance plays a vital role enabling these innovative…
As the year draws to a close and people prepare for some long overdue down time, it’s worth pausing to reflect on the role of conduct and culture in how insurance has dealt with challenges and how they can shape responses in 2021, says Sarah Dalgarno,…
With the government announcing that careless driving will carry the possibility of a custodial sentence from 2021, Lili Oliver, Weightmans partner, explores the likely impact on the insurance industry.
Aon UK CEO Julie Page reveals her focus as president of the Chartered Insurance Institute and calls on the industry to step up the pace in finding solutions to society’s evolving risks and protection gaps.
Karyn Strickland, Covéa Insurance head of HR and reward, gives her take on the value of conversations about racial equality at work.
Employees have received a raw deal on health insurance for decades. Covid-19 is a time for change, argues Trevor Davis, Instanda managing director for life and health.
Ashwin Mistry, Brokerbility executive chairman, considers why the industry is failing to attract starry eyed young professionals to insurance careers.