Opinion

LV’s Heather Smith on crucial brand value

As the industry responds to the Financial Conduct Authority’s pricing shake-up and tackles the ongoing challenges of the coronavirus pandemic Heather Smith, managing director of the LV General Insurance retail business, addresses why having a trusted…

My Other Life: Dean Fathers, army reservist

Dean Fathers, chair of insurance consultancy Greenkite Associates, has carved out another life with the Army Reserve, where his efforts have earned him a Gold Award presented by Prince William as part of the Defence Employer Recognition Scheme.

Be Wiser’s David Russell on the FCA’s pricing review

David Russell, chief compliance officer at Be Wiser Insurance, was part of the Financial Services Authority team that brought in the Insurance Mediation Directive and statutory regulation of brokers. Here he looks at the implications of the Financial…

Blog: Should we return to a standard BI policy wording?

The Covid-19 pandemic has highlighted a split between what policyholders expect from business interruption cover and what insurers say it offers. Damian Glynn, Sedgwick International UK head of financial risks, asks whether customers are ensnared in a…

Blog: Boating on a budget

Topsail director of insurance operations, Nigel Hawkes, considers the impact of the coronavirus pandemic on the boat insurance market.

Blog: Lloyd’s of London - 2020 in review

Debevoise & Plimpton international consultant Clare Swirski, international counsel Benjamin Lyon and associate Sarah Hale reflect on some of 2020’s key themes and the possible challenges and opportunities in store in 2021 for the Lloyd’s market and its…

Blog: Managing the demographic loss adjuster time bomb

To widen the talent pool, loss adjusters must proactively look beyond the insurance industry. Scott Cameron, Sedgwick International UK commercial property operations director, and Joseph Noel, Sedgwick International UK director, head of specialty,…

Blog: Supporting the digital health revolution

With the world’s top scientists racing to create effective vaccines, innovation in the life sciences arena is at the top of the news agenda. Behind the headlines and the remarkable breakthroughs, insurance plays a vital role enabling these innovative…

Ardonagh’s Sarah Dalgarno on conduct and culture

As the year draws to a close and people prepare for some long overdue down time, it’s worth pausing to reflect on the role of conduct and culture in how insurance has dealt with challenges and how they can shape responses in 2021, says Sarah Dalgarno,…

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