Insurers are going to focus more on offering an end-to-end service to brokers, predicts LV Broker's managing director Mike Crane, explaining how both professions can adapt to new technology and customer expectations.
GDPR is driving a surge in the European cyber insurance market, explains Mark Camillo, head of cyber for Europe, Middle East and Africa at AIG.
Credit has been underperforming equities and Puneet Sharma, managing director at Zurich, believes this warrants a rethink of portfolio positioning.
Insurance makes the world go round and Stephanie Smith, chief operating officer at Allianz, says the industry should be prouder of its daily accomplishments.
Directors and officers are coming under ever closer scrutiny as pressure is mounting to comply with gender, cyber and environmental requirements, explains Catherina MacCabe, head of the International Management Liability focus group at Beazley.
Insurers need to turn their focus to mental health, one of the biggest people issues facing UK businesses, writes Alex Perry, CEO of Bupa Insurance UK.
Drinking and driving is simply not acceptable to today's society. Why then, asks Maurice Tulloch, CEO Aviva International Insurance, is the same stigma not yet attached to using a phone will driving?
Professional qualifications play an essential role in building industry trust and recognition on the global stage, says Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, however, the UK’s Brexit vote could put this into…
Here is what risk managers should be looking at when designing a multinational environmental insurance programme, says Suresh Krishnan, head of global accounts division at Chubb Europe.
Business executives are underestimating supply chain and terror risks, writes CNA Hardy's CEO Dave Brosnan, urging them to beat the bunker.
Mergers and acquisitions take many shapes in the UK retail broking market, writes Mike Bruce, CEO broking at Global Risk Partners, noting some deals can actually support an owner's entrepreneurial spirit.
Tactical litigation is costly, underhand and rife within the technology sector, writes Tom Dixon, head of technology for Hiscox UK and Ireland, explaining how to help policyholders avoid it.
Quarterly results don't always reflect a company's performance, notes Ageas CEO Bart De Smet, explaining why the focus must be on its consistency over time.
Swinton CEO Gilles Normand believes brokers can be the Amazon of the insurance market.
The Insurance Distribution Directive gives insurers a platform to engage with customers and to do so with transparency, writes Chris Wallace, executive director of Europe at QBE.
Open banking throws up some liability questions, explains James Tuplin, head of cyber and technology, media and telecoms – International at XL Catlin.
Organisations are likely to be faced with data privacy claims, predicts Raf Sanchez, international breach manager at Beazley, warning cyber cover is only part of the solution.
Independent brokers face ever-evolving challenges, which networks can help them take up, argues Sara Fardon, managing director of Willis Towers Watson Networks.
Innovation needs to focus on enhancing customer experience, explains Simon Cooter, commercial lines & HNW director at Covéa Insurance.
Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world.
Natural catastrophe risks reveal the need for industrial cover rate hardening, writes Jens Wohlthat, member of the HDI board of management.
Diversity and inclusion efforts must not be seen as something that is only for people from minority groups, explains Bertrand Poupart-Lafarge, chief financial officer and executive sponsor for diversity and Inclusion at Axa UK.
As the mother of a nine-year-old, I’ve passed the stage (I hope) of having to tell my son not to pull hair or bite other people, or order him to share his toys and tidy up after himself.
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.