Opinion

LV's Martin Milliner on delivering the insurance promise

Some insurers waited until their policyholders' frustration made the headlines to give some comfort after the Liverpool car park fire, regrets Martin Milliner, director of claims at LV, urging the profession to deliver on its promises in order to build…

Apil's Brett Dixon on flying solo in court

As the industry awaits news of the Civil Liability Bill, Brett Dixon, president of the Association of Personal Injury Lawyers, argues the courts are not the place for injured people flying solo.

Editor's comment: The tech revolution

While the Odgen discount rate changes hit the headlines, and terrorist attacks, the Grenfell Tower fire and the hurricanes in the US dominated the year, 2017 will definitely be remembered in the global insurance industry for its technological…

Covéa's Adrian Furness on removing gender barriers

Adrian Furness, claims and operations director at Covéa Insurance, wants his daughter and other women to be able to fulfil their potential, so as an industry leader he's making sure he can feel proud rather than apologetic about the industry’s diversity…

Diversity and technology can transform insurance

There is a greater overlap in tackling the industry challenges of embracing technological innovation and winning the war for talent than many might think argues Allied World’s Mike Garrison.

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