As SMEs in the UK face increasingly complex insurance needs, Jane Kielty, managing director, national at Aon Risk Solutions, reflects on how the industry can respond to these.
While the US has led the consumer rights crusade against defective products, other countries are becoming increasingly protective, writes Lei Yu, managing director, Marsh Hong Kong and Macau.
I started this year in style watching the fireworks over Sleeping Beauty’s castle at Disneyland Paris. Looking at January’s headlines the insurance industry has also started this year with a bang.
Threatened with disruption, insurers need to augment their business model, argues Phil Dodridge, head of business intelligence and disruption at QBE European Operations.
Some insurers waited until their policyholders' frustration made the headlines to give some comfort after the Liverpool car park fire, regrets Martin Milliner, director of claims at LV, urging the profession to deliver on its promises in order to build…
Risk managers need to speak the same language as chief financial officers to demonstrate the value of insurance, explains Adrian Donald, partner at JLT Specialty.
The insurance industry needs to push for amendments to the Data Protection Bill, argues Stuart Walters, chief information officer at BGL Group.
This year will see changes to how companies can use people's personal data and Simon McGinn, general manager for commercial and personal at Allianz, believes this is time to perfect the treating customers fairly mantra.
I’m a big fan of Amazon. Although I’m not a Millennial, I’m used to getting the products I want delivered to where I want, when I want, without too much fuss.
Those loyal to their insurer are probably paying more than they should. Carl Shuker, CEO of A-Plan, believes it’s time the market took a bold move to address the problem
Maurice Tulloch, CEO of international insurance at Aviva, explains why and how the industry should encourage a global race to sustainability.
As they prepare for the Insurance Distribution Directive, insurers and brokers need to be wary of conflicts of interest, which the Financial Conduct Authority has been monitoring closely, explain Roseyna Jahangir and Juanita Morrison, associate and…
Concerns remain but outlook for global trade shows positive signs, says Axel Theis, member of the board of management of Allianz SE.
As the industry awaits news of the Civil Liability Bill, Brett Dixon, president of the Association of Personal Injury Lawyers, argues the courts are not the place for injured people flying solo.
While the Odgen discount rate changes hit the headlines, and terrorist attacks, the Grenfell Tower fire and the hurricanes in the US dominated the year, 2017 will definitely be remembered in the global insurance industry for its technological…
We are often asked if and how inclusion can translate across cultures and geographies writes Angie Peacock, chair of global inclusion training company the People Development Team.
Artificial intelligence is taking over mundane legal functions but is not killing off lawyers, says Shirley Woolham, chief operating officer at Minster Law.
Ulrich Schaller, portfolio manager, financial & specialty markets, at QBE Insurance (Europe), explains the specificities of the German D&O market.
Insurers can help businesses develop a more coherent approach to cyber risks, says Kyle Bryant, cyber risks manager for Europe at Chubb.
Grzegorz Podlesny, partner at Sollers Consulting, explains how insurers can choose the right IT system for their activities.
Adrian Furness, claims and operations director at Covéa Insurance, wants his daughter and other women to be able to fulfil their potential, so as an industry leader he's making sure he can feel proud rather than apologetic about the industry’s diversity…
There is a greater overlap in tackling the industry challenges of embracing technological innovation and winning the war for talent than many might think argues Allied World’s Mike Garrison.
Brokers must get back to their roots of being pillars in the community to achieve organic growth, says Phil Barton, group CEO at Jelf.
Insurance suffers from a bad image whereas it offers a wide range of opportunities, writes Ageas CEO Bart De Smet, urging the industry to tell its story and conquer hearts.