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Brace yourself: Modernising the London market has just begun

Joe Brace from the LMA

Trade Voice: Joe Brace, the Lloyd's Market Association’s operations director, calls for shared standards, more collaboration and experimentation with data and artificial intelligence to move the market forward.

After a long career in banking and insurance, my first three months at the LMA has been a rapid immersion into the market’s ecosystem of initiatives – Blueprint Two, the Delegated Authorities

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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