Opinion
Right Royal challenge facing the insurance industry
Editor's View: Emma Ann Hughes would like to go to a British Insurance Brokers' Association conference where all insurers have risen to the challenge of delivering great customer service.
Briefing: Why the potential Markerstudy/Ardonagh Retail merger makes sense
As reports surface on what some have called “the worst kept secret at Biba”, why does the potential merger between Ardonagh Retail and Markerstudy make sense?
View from the top: Why getting personal is key to Consumer Duty compliance
Michelle Bree, chief operating officer at Gallagher, says the Consumer Duty presents a unique opportunity for the industry to get closer to customers and build trust.
Why regional brokers are so important to local communities
In Manchester for the British Insurance Brokers’ Association’s Annual Conference, Michelle Taylor, UK head of sales and distribution at Zurich, reflects on why regional brokers are a vital part of the sector's ecosystem.
Trade Voice: Foil’s Simon Murray on unanswered questions around AI
Simon Murray, chair of the Forum of Insurance Lawyers’ cyber and technology sector focus team and partner at DWF, asks whether insurers ought to be wary of providing cover for ‘black boxes’ in the emerging AI sector.
Believe in better – will Sky Protect break the smart tech home insurance hoodoo?
Content director’s view: Jonathan Swift muses on whether Sky Protect could disrupt the household insurance Premier League in the same way it did with English football following its investment in the game in 1992.
View from the top: Allianz’s Nick Hobbs on how the industry can rise to the challenge
Nick Hobbs, chief distribution officer at Allianz Commercial, outlines the things insurers and brokers need to focus on in order to support customers through economically challenging times.
Why landlords need higher limits on liability cover
Chris Murray, partner in the Manchester office of Clyde & Co, warns the severity of landlords’ liability claims has increased, leaving them exposed to potentially catastrophic costs and unable to purchase sufficient coverage.
Trade Voice: MGAA’s Mike Keating on making insurance a more attractive career option
Mike Keating, chief executive of the MGA, says that the entire industry – and managing general agents in particular – need to work together to make careers in insurance more attractive to young people.
Unpicking the devilish details of the CII’s five-year plan
Editor’s View: Emma Ann Hughes ploughs through the Chartered Insurance Institute’s 48-page five-year strategy and seeks members of the professional body’s views on the devilish details contained in the plan.
Penny Black's Social World: April 2023
Penny casts her eye over the Hot Topics of the month and digs into the charity endeavours by insurers in The Good Stuff
View from the Top: PIB Group’s Ryan Brown on the European M&A landscape
Ryan Brown, deputy chief executive of PIB Group, explains why acquisition-driven change delivers for the industry and its clients.
Insurers’ role amid perfect storm battering the UK construction sector
Blog: Natalie Boardman, underwriting manager for professional indemnity at CNA Hardy, stresses the need for rigorous risk management and insurance that addresses UK construction firms’ numerous challenges.
Could the PRA soon be knocking on personal lines insurers’ doors?
Editor’s View: 2022 was tough for personal lines, but if you are an insurer who had a particularly difficult year, the Prudential Regulatory Authority could soon be knocking on your door.
Howden’s Peter Blanc on whether AI is the answer to Consumer Duty compliance
Peter Blanc, executive chairman of Howden UK and Ireland, examines the challenges inherent in the forthcoming Consumer Duty and asks whether artificial intelligence could help the industry meet its demands.
Rental versus private e-scooter data and legal implications
New data on e-scooters will be vital in assisting regulators and insurers with future planning, says Petty Abrams, associate at Plexus Law.
What is behind Ardonagh’s international shift?
Five years after Ardonagh was formed, news editor Scott McGee explores what the next five years could hold for a broking group that has more than tripled its income.
Trade Voice: Biba’s Steve White on why brokers should share good news stories
Steve White, CEO of the British Insurance Brokers’ Association, calls on the industry to publicise case studies of claims gone right to spur awareness of how it can make a positive difference.
Why the Consumer Duty could reduce general insurance options
Editor’s View: Insurance Post Editor Emma Ann Hughes is concerned the Consumer Duty combined with claims inflation could reduce choice for personal lines policyholders.
View from the top: Arch’s Bottle on ensuring commercial e-trade propositions work for brokers
Mike Bottle, senior vice president for strategy and distribution at Arch Insurance UK, reflects on brokers’ frustration with e-traded products and what it will take to make the route work.
The role of MGAs in the value chain
Blog: The number of managing general agents in the UK has exploded in recent years, and it’s a trend that shows no sign of slowing down. Andy Colbran, CEO Of Nuventure, questions what is driving this growth, and is it due to the fact that MGAs are…
60 Seconds With... Andrew Jackson, Charles Taylor Adjusting
Andrew Jackson, director of technical & special risks at Charles Taylor Adjusting, shares his tips for a fulfilling life - knowing when to step down from leadership, how to use mistakes to your advantage, and how to relax at the end of the day.
Trade Voice: Bila’s Brooks on why ‘policyholders good, insurers bad’ attitudes don’t wash
Dan Brooks, British Insurance Law Association committee member, and policyholder coverage lawyer at Wynterhill LLP, discusses why tribalism in the claims sector does not help the insurance industry in the long-run.
RSA’s personal motor withdrawal was More Than inevitable
Content Director's View: Jonathan Swift reflects on RSA's withdrawal from personal motor and concludes it had been coming for a few years now.