Opinion
Apologies to Donaldson: Passing on the crown for shortest GI CEO stint
Content Director’s View: With a host of recent – mostly surprising – announcements relating to short leadership/CEO stints, Jonathan Swift revisits his column from last February where he awarded the crown for briefest tenure at the top to Ardonagh’s Ian…
Why FCA’s premium finance probe fell short
Rebecca Deegan. director of consumer campaign Fair By Design, argues the Financial Conduct Authority premium finance market study stopped short of addressing past overcharging or tackling the underlying incentives that push costs onto people who have the…
Why UK drivers deserve fairer motor insurance premiums
David Kelly, commercial director at Percayso, explains why data could be the silver bullet to help the insurance industry deliver fair premiums for customers.
Whiplash reform has failed injured people
Trade Voice: Mike Benner, CEO of the Association of Personal Injury Lawyers, warns that further personal injury reform would only exacerbate the unfairness claimants face.
Rome wasn’t built in a day, but neither is a space elevator
View from the Top: Sam Thomas, head of retail underwriting at Zurich UK, looks at how insurance turns tomorrow’s breakthroughs into insurable realities.
What the rise in ghost broking scams means for insurers
Emma Fuller, member of the motor sector focus team at Forum of Insurance Lawyers, outlines what insurers can do to tackle the uptick in ghost broking scams.
Market must act now to avert undoing of Flood Re’s successes
Trade Voice: Perry Thomas, CEO of Flood Re, calls for the wider insurance market to fully embrace the property flood resilience education challenge and head off the emergence of a new UK flood protection gap.
Are insurers’ fair value data demands unfair to brokers?
Deputy Editor’s View: After the British Insurance Brokers’ Association once again highlighted the regulatory burden of fair value assessments, Scott McGee asks if insurers are asking too much, and if there is a resolution to the issue.
Why facilities are here to stay in the London market
View from the Top: Jon Cope, managing director of specialty lines at Intact Insurance, predicts broker facilities will continue to drive the market in 2026.
Is AI negligence the next legal fault line for PI insurers?
David Pryce, senior partner at Fenchurch Law, explains why unchecked reliance on artificial intelligence is already exposing legal professionals to negligence risks and potential gaps in insurance cover.
What does 2026 have in store for claims professionals?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, looks at the key topics that will dominate the claims agenda in 2026.
Tesco Law and the insurer legal services revolution that never was
Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the…
Why insurers and brokers must reinvent themselves for the green transition
View from the Top: Ian Picton, head of energy transition at Gallagher, says when it comes to the green transition, forward-thinking insurers remain scarce.
Clear battery standards could unlock UK’s used EV market
Dougie Barnett, former director of commercial customer risk management and sustainability at Axa UK, argues that standardised battery health information is essential to build confidence in the slow-moving second-hand EV market.
Unpicking the FCA’s decision to scrap CPD requirements
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, examines the FCA’s decision to scrap the requirement for insurance professionals to undertake a set amount of training each year.
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without…
How are insurers enabling greener choices in construction?
View from the Top: Gemma Tait, head of construction for Europe, the Middle East and Africa at Willis, looks at the changing practices and novel products insurers are rolling out to help build a more sustainable construction sector.
Collaboration is the only way to close the travel claims gap
Mike Brown, head of fraud at law firm Weightmans, argues that without shared claims data, travel insurers remain exposed to opportunistic fraud that costs the industry millions.
Why women are disappearing from senior underwriting roles
Trade Voice: Fiona Temple, people, culture and academy director at the Lloyd’s Market Association, explains why the organisation is sounding the alarm about slowing career progression among female underwriters, and what can be done to reverse the trend.
Which provider will challenge the Aviva-DLG giant in 2026?
Deputy Editor's View: After Aviva’s acquisition of Direct Line Group in 2025, deputy editor Scott McGee ponders what rivals could be planning to do in 2026 to compete for a place on the nation's biggest personal lines player podium.
Why collaboration is vital to save young drivers from ghost brokers
View from the Top: Katriona Cunningham, underwriting fraud lead at Aviva, explains what can be done to crack down on the recent surge in ghost brokers preying on young drivers.
Embedding carbon accountability in claims
With extreme weather driving record claims, Ben Blain, head of property at Verisk Claims, explains how insurers must now measure and cut carbon in the claims supply chain in order to turn net-zero ambition into operational reality.
Why MGAs need to hold the line in 2026
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says the softening market gives MGAs the opportunity to prove their mettle – but they must show underwriting discipline.
Why can’t the FCA see and act on the full claims picture?
Editor’s View: Emma Ann Hughes argues the Financial Conduct Authority can either continue to defend its frameworks after Which?’s super-complaint or accept that collecting data is meaningless unless it triggers earlier, tougher and more visible…