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One man’s story shows how broken car insurance is

Sir Leigh Lewis

Sir Leigh Lewis, a founding member of the Fair4All Finance board, argues that behind every algorithm is a human story and that with will and compassion, the industry can stop punishing people for their circumstances.

You’re a 30-something man just about making ends meet in an inner-city area. Life’s not easy, but you’re working hard to improve things for yourself and your family. You’ve just been offered a better

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Headcount cuts cost insurance its human headspace

Editor’s View: After years of warning about a war for talent, Emma Ann Hughes reckons insurance bosses should think carefully before winning the cost war by replacing some of the people it spent so long trying to attract with artificial intelligence.

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