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Zurich’s Ahmad on how flexibility fosters faith belonging

Zurich's Madiha Ahmad

Madiha Ahmad, senior data engineer at Zurich, shares how support for her faith and flexible policies have helped her feel truly valued and included.

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Being a practising Muslim is a core part of my identity. I take great pride in my faith, it has shaped my values, routines, and my sense of responsibility to others. 

For example, I pray five times a day and I’m committed to supporting those who are less fortunate by giving Zakat, which is a form of charity that’s central to our faith.

One of the most significant times of the year for me is the month of Ramadan. Ramadan is more than just a period of fasting from dawn to sunset; it’s a time for reflection, self-discipline, and community. 

While it is deeply rewarding, fasting during a typical nine-to-five workday can be challenging. 

I have to balance the physical demands of fasting with the need to stay focused and productive at work. There are days when energy levels can dip, especially in the afternoon, and simple things like attending meetings or working on a complex project can require a little extra energy.

A young Asian Muslim girl holding an Eid Mubarak decoration on the house window at home during Ramadan.
What’s unique about Eid is that its exact date depends on the sighting of the new moon, so sometimes I don’t know until the night before when I’ll need the day off. My manager has always been understanding and flexible, which means a lot to me. I’ve never felt pressured or uncomfortable about making a last-minute request for leave.

However, I have always found my colleagues and manager to be supportive. I’ve noticed thoughtful gestures, like people avoiding eating or drinking on camera during meetings. It’s these small acts of kindness that go a long way and have made me feel respected and included.

At the end of Ramadan, we celebrate Eid – a festival that’s full of joy, traditional foods, gift-giving, and time spent with family and friends. Since Eid isn’t a public holiday in the UK, I usually take a day’s annual leave to join in the festivities. 

What’s unique about Eid is that its exact date depends on the sighting of the new moon, so sometimes I don’t know until the night before when I’ll need the day off. My manager has always been understanding and flexible, which means a lot to me. I’ve never felt pressured or uncomfortable about making a last-minute request for leave.

Flexibilty

Last year, Zurich introduced a flexible bank holiday policy, and it was a very welcome change. Now, instead of having to take time off for fixed public holidays like Easter, I can swap those days to celebrate occasions that are more meaningful to me. 

I chose to use a bank holiday for Eid, which allowed me to save some of my annual leave. I was able to use that saved leave to enjoy a longer holiday when I visited my parents in Pakistan. 

Having that flexibility made a real, positive difference in my life. It meant I could be present and enjoy some quality time with my family.

What stands out to me about Zurich is not just the policies, but the culture of empathy and understanding that runs throughout the organisation. 

The support I’ve experienced here has enabled me to bring my whole self to work. I feel valued not just as an employee, but as my authentic self. That sense of belonging and acceptance helps drive my enthusiasm and motivation in my work.

For me, working at Zurich means being part of a team that’s committed to helping everyone thrive. I’m proud to be part of a company that celebrates our differences and supports us in the ways that matter most.

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