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Will AI make brokers more efficient or less relevant?

Stefan Daines

Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII Community Broking Board, looks at how artificial intelligence can help brokers and the practical steps they take.

Artificial intelligence has dominated headlines over the past 18 months. From chatbots writing documents to algorithms scanning data sets, it is already reshaping how businesses operate.

For brokers

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