Roundtable: The future of mobility – is the courtesy car still viable?

Is the courtesy car a relic of the past? Insurance industry and body shop representatives explored this question and new mobility options at a recent Insurance Post roundtable held in association with Enterprise-Rent-A-Car. Izabela Chmielewska reports.

Attendees: in association withBrendan Keane: Assistant vice-president, Europe at Enterprise MobilityStuart Sandell: Assistant vice-president, UK & Ireland at

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Better motor claims are no accident

As motor insurers reassess their claims offering in light of Consumer Duty, better accident management provision offers a clear route to improved efficiency and customer service, says Steve Molloy, director of commercial sales, AX Motor Assist.

Evolving the insurance claims supply chain

The post-Covid world has thrown a wrench into the well-oiled machines of insurance claims. A persistent lack of resources – from car parts to building supplies – is causing delays and frustrations for both insurers and policyholders. In this environment, traditional supply chains are being put to the test. Izabela Chmielewska reports.

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