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Rachel Gordon

Rachel Gordon is a freelance journalist specialising in insurance. Previously, she was editor of Insurance Age as well as fulfilling contract roles for Post.

Outside of work, she enjoys being with her children.

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Articles by Rachel Gordon

Dog attacks: Liability bites

Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses

Analysis: Beauty fraud: No pain, no gain

In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…

Analysis: Leisure market - At your leisure

Brexit may raise the prospect of more expensive holidays abroad and longer waits at borders. If fewer European city breaks beckon, could there also be an upside in spending more time in England’s green and pleasant land?

Analysis: Mutual benefits

With four mutuals making the UK top 20 insurers rankings for 2017 and results outperforming the rest of the market, mutuality is a sector to watch, especially as it is easier to innovate without constant shareholder pressure

Analysis: NIHL: Make some noise

The fixed-cost regime proposed for noise-induced hearing loss claims is like music to insurers’ ears, although it comes way after the hubbub

Group risk: A group safety net

With state benefits set at low levels, the safety net of group risk cover has never been more valuable. But although sales are creeping up, providers and advisers believe there is much more that could be done to grow the market

Claims: Providing a personal service

Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.

Aviation Claims: Winging it

Despite a number of air accidents over the past few years, safety when flying has improved dramatically. However, overcapacity and a lack of profitability could be affecting the market

Roundtable: Talking marketing tactics

With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business

IPT: higher and higher

Wasn't expecting that... The lyrics from the Jamie Lawson song could apply to insurers, following the latest hike in insurance premium tax.

Mutuals: Mutual attraction

Mutuals in the general insurance market are causing their publicly owned rivals to sit up and take notice

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