Rachel Gordon
Rachel Gordon is a freelance journalist specialising in insurance. Previously, she was editor of Insurance Age as well as fulfilling contract roles for Post.
Outside of work, she enjoys being with her children.
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Articles by Rachel Gordon
Analysis: NIHL: Make some noise
The fixed-cost regime proposed for noise-induced hearing loss claims is like music to insurers’ ears, although it comes way after the hubbub
Spotlight: ADAS webinar: Negotiating the potholes of automated driving
A panel of motor experts discussed the challenges of repairing cars equipped with Advanced Driver Assistance Systems, at a webinar organised by Post in association with Auto Windscreens.
Research: What brokers really think of insurers
Brokers share their views on their relationships with insurers, the impact of technology and their investment priorities, in this exclusive piece of research conducted by Post in association with WPA
Group risk: A group safety net
With state benefits set at low levels, the safety net of group risk cover has never been more valuable. But although sales are creeping up, providers and advisers believe there is much more that could be done to grow the market
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Making Winners work: African farm insurance
The Winners Project aims to provide a long-term-solution to the threat of extreme weather for farmers in Africa
Aviation Claims: Winging it
Despite a number of air accidents over the past few years, safety when flying has improved dramatically. However, overcapacity and a lack of profitability could be affecting the market
Uninsured drivers: clamping down
Large numbers of uninsured cars have been seized but many vehicles continue to drive around uncovered
Roundtable: Talking marketing tactics
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business
IPT: higher and higher
Wasn't expecting that... The lyrics from the Jamie Lawson song could apply to insurers, following the latest hike in insurance premium tax.
Over-50s: Targeting a mature market
For insurers, targeting the over-50s market would appear to be a no-brainer, not least because there are so many of them.
Roundtable: Autonomous driving systems need standards
Can insurers keep up with the pace of change powered by Advanced Driver Assistance Systems – especially when it comes to repairs? Post, in association with Autoglass, hosted an industry roundtable to find out
When should older drivers hang up their keys?
Older drivers are a growing market, whose risk is difficult to assess.
Travel: Navigating the exclusions
Travel insurance policies come with exclusions that can have huge consequences on your financial and personal life.
Mutuals: Mutual attraction
Mutuals in the general insurance market are causing their publicly owned rivals to sit up and take notice
Cyber insurance: Developing knowledge
With the number of cyber crimes increasing, knowledge of attacks is developing enough for cover to be rolled out. What are the options for insurers?