Articles by Rachel Gordon
Analysis: Tenancy deposits – tailored tenancies
Many tenants struggle to find a lump sum of money to put down for a deposit. Insurance instead of a deposit provides an alternative – offering tenants greater affordability and increasing security for landlords. It could also mean a welcome new class of…
Roundtable: Is a single customer view taking off in insurance?
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? With this in mind, Post, in association with Marklogic, held a roundtable to discuss the importance of SCV, and how to…
Roundtable: The new wave: time to disrupt the disruptors
The insurance sector must remain vigilant to challengers, be they data giants like Google and Amazon, or nimble insurtechs. Especially given that some already hold such rich data. So how can incumbents take on potential usurpers? Is now the time to take…
Analysis: Renovation fires - Learning from history
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Analysis: Subsidence surge
Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem
Travel insurance: Making sure winter sports cover doesn't go downhill
Despite the large amounts of money associated with booking and kitting out for winter sports holidays, there will still be skiers and snowboarders heading overseas this winter with inappropriate cover. What are insurers doing to prevent policyholders…
Dog attacks: Liability bites
Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses
Claims II: Analysis: Beauty fraud: No pain, no gain
In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…
Analysis: Beauty fraud: No pain, no gain
In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…
Risk management: Analysis: Zoo insurance: A walk on the wild side
Zoo insurance is a niche market, with only a few underwriters and brokers, all very much focused on managing a ferocious variety of risks for visitors, staff and animals.
Analysis: Leisure market - At your leisure
Brexit may raise the prospect of more expensive holidays abroad and longer waits at borders. If fewer European city breaks beckon, could there also be an upside in spending more time in England’s green and pleasant land?
Analysis: Women-friendly travel policies: Fair for females
As conversations around the gender pay gap or harassment at work illustrate, an increasing number of women are demanding a fairer deal. But will this extend to their insurance?
Analysis: Zoo insurance: A walk on the wild side
Zoo insurance is a niche market, with only a few underwriters and brokers, all very much focused on managing a ferocious variety of risks for visitors, staff and animals
Analysis: Employee benefits: Perking up at work
Insurers are investing in employee benefits as a way to recruit and retain staff - and they go beyond the core elements of pension, life and health cover to sometimes include quirky perks
Analysis: Mutual benefits
With four mutuals making the UK top 20 insurers rankings for 2017 and results outperforming the rest of the market, mutuality is a sector to watch, especially as it is easier to innovate without constant shareholder pressure
Analysis: NIHL: Make some noise
The fixed-cost regime proposed for noise-induced hearing loss claims is like music to insurers’ ears, although it comes way after the hubbub
Spotlight: ADAS webinar: Negotiating the potholes of automated driving
A panel of motor experts discussed the challenges of repairing cars equipped with Advanced Driver Assistance Systems, at a webinar organised by Post in association with Auto Windscreens.
Research: What brokers really think of insurers
Brokers share their views on their relationships with insurers, the impact of technology and their investment priorities, in this exclusive piece of research conducted by Post in association with WPA
Group risk: A group safety net
With state benefits set at low levels, the safety net of group risk cover has never been more valuable. But although sales are creeping up, providers and advisers believe there is much more that could be done to grow the market
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Making Winners work: African farm insurance
The Winners Project aims to provide a long-term-solution to the threat of extreme weather for farmers in Africa
Aviation Claims: Winging it
Despite a number of air accidents over the past few years, safety when flying has improved dramatically. However, overcapacity and a lack of profitability could be affecting the market
Uninsured drivers: clamping down
Large numbers of uninsured cars have been seized but many vehicles continue to drive around uncovered
Roundtable: Talking marketing tactics
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business