Analysis: Subsidence surge

Subsidence roots

Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem

This summer was the hottest on record for England. While this gave many people sunny memories, the lasting impression for insurers might be cloudier, as subsidence claims are set to send costs soaring

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Toilet fraudster’s claim hits the fan

A claimant, who attempted to claim for £200,000 after slipping in a restaurant toilet, is now facing the prospect of having to repay at least £40,000 in legal fees after being found to be fundamentally dishonest.

Is the home insurance market set for a reckoning?

Editor’s View: Emma Ann Hughes warns home insurers to brace themselves to be the next target of policyholders’ wrath as moaning motorists are replaced by angry-looking property owners on national newspapers’ personal finance pages.

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