Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer’s staff at this year’s British Insurance Brokers' Association Conference.
Around 9000 insurance professionals are expected to attend the Biba conference in Manchester on 15 to 16 May, to network and do business.
More than 50 speakers are lined up, including astronaut, Tim
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