Brokers want less AI conversation and better service please

Concept of Artificial Intelligence. Two robots talk, discussion and exchange of ideas. Flat design, vector illustration.

Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer’s staff at this year’s British Insurance Brokers' Association Conference.

Around 9000 insurance professionals are expected to attend the Biba conference in Manchester on 15 to 16 May, to network and do business. 

More than 50 speakers are lined up, including astronaut, Tim

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Sobering reading for those with a Biba hangover

Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.

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