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House of Lords criticises the FCA, saying it ‘must go further’

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Photo: FCA

The House of Lords Financial Services Regulation Committee has concluded its findings around the regulation of travel and home insurance policies in the UK, and said the regulator has “more to do” to address customer understanding and outcomes.

Launched in May, the committee has taken on 36 pieces of written evidence, and heard oral evidence from 17 witnesses via several sessions.

Overall, the report said the FCA has “more to do” when it

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