Regulation
Industry airs 'rule-taker' Brexit concerns as Conservatives steam to victory
The insurance industry has welcomed greater "clarity" moving forwards following the results of General Election 2019, which saw the Conservative Party led by Prime Minister Boris Johnson win by a significant majority, but continues to express concerns…
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
ICO procedural errors in handling Eldon/Leave EU investigation exposed
The Information Commissioner’s Office will be hoping that procedural bungles do not jeopardise its proposed audit and fines of Eldon Insurance and Leave EU, after its legal counsel was forced to admit standards had fallen “well below” expectations, Post…
Eldon and Leave EU take a ‘two-faced’ and ‘cavalier’ approach to compliance: ICO
Arron Banks’ group of companies take a “two-faced approach” to regulation and the Information Commissioner’s Office should be allowed to maintain its fines and audit against Leave EU and Eldon, a tribunal heard.
ICO fines and enforcement action ‘significant and novel extension’ of regulatory powers: Eldon and Leave EU
Eldon Insurance and Leave EU fines totalling £105,000 and a data audit against the broker levelled by the Information Commissioner’s Office are “divorced from reality,” a tribunal heard yesterday.
Eldon sold 788 insurance policies through Leave EU marketing emails
Eldon Insurance brand Go Skippy sold 788 policies via Leave EU marketing emails, which were later branded as contravening regulation by the Information Commissioner’s Office.
Bumper year for FCA fines and unauthorised firm warnings
The Financial Conduct Authority issued 522 unauthorised firm warnings and an unconnected £227.3m in fines for the year up to March 2019, both signifying a jump.
MGA Mole: Why is client 'confidentiality' a dirty word?
Post has enlisted a managing general agent industry mole to lift the lid on what the sector is really like. In the first of this new series, our anonymous commentator asks why the industry isn't more careful with customers' information and warns that -…
Regulators consult on operational resilience
Insurance is one of the sectors under the spotlight in a shared policy summary and joint consultation by the Financial Conduct Authority, Prudential Regulation Authority and the Bank of England on incoming requirements to strengthen operational…
Gilchrist Standard unveils broker rating platform
Start-up firm Gilchrist Standard has rolled out a ratings service grading brokers A, B or C.
Foil expands cyber sector focus team to include technology
The Forum of Insurance Lawyers has expanded the remit of its cyber liabilities sector focus team to include insurers’ and law firms’ use of technology in claims handling, as well as claims law related to cyber cover and digital processing.
Analysis: Discount rate disparity - will the Scottish market become unfavourable?
With the Ogden discount rate in Scotland set to remain at minus 0.75%, could insurers in the country start to feel squeezed, and begin to be squeezed out?
This week in Post: hanging by a thread
This week, Transport for London has revoked Uber’s licence to operate in London, causing fear among the capital residents who often rely on the app-based service to get them home safely after a night on the town.
Changes to limitation law must be carefully considered, child abuse inquiry hears
Defendant and claimant lawyers testifying in front of the Independent Inquiry into Child Sexual Abuse yesterday agreed that the current system is not working for victims and survivors, but warned clarity is needed on the consequences of altering…
Analysis: Review of the Year 2019
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
Scrap target times and frivolous bureaucracy to help vulnerable customers, suggests DLG claims head
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
MoJ secrecy on small claims portal under fire
The Ministry of Justice faced criticism on secrecy around the development of the small claims portal at Post’s Insurance Claims and Fraud Summit in London yesterday.
This week in Post: Driving out distraction
Road Safety Week marked the launch of Post’s Driving out Distraction campaign, in which we are urging the industry to pay attention and pull over rather than using hands-free devices while driving.
Analysis: Managing general agents - Gaining momentum or overheating?
Within insurance, it’s managing general agents seeing all the deals, attracting the money and the talent. The potential for big profits and lower costs drives the sector forward, but will the sector gather yet more momentum or will it overheat?
Blog: Claims and Fraud – Collaboration will end the zero-sum game
Will the Post Claims and Fraud Summit on 21 November serve as another arena for the claimant and defendant sectors to go another nine rounds of verbal fisticuffs? Michael Lynch, head of insurance partnerships at Minster Law, offers his views.
Ex-mutual insurer CEO facing £150,000 fine and ban
The former CEO of a mutual insurer is looking at fines and a ban, following a joint investigation by the Financial Conduct Authority and Prudential Regulation Authority.
This week in Post: Deluge, diversity and misdemeanours
More than 800 houses have been evacuated due to flooding and many of those families won't be back in their home for Christmas. Flood warnings are still in place and there are reports that flood defence equipment is being stolen.
The NED Blog: Regulation and the regulators
The regulatory agenda is always something of a concern to the independent non-executive director in the insurance market and keeping a close eye on the 2019 and 2020 plans from both the Financial Conduct Authority and Prudential Regulatory Authority is…
ABI and Biba at odds over ring-fencing insurance taxes for flood defences
Insurance trade bodies have found themselves at loggerheads over whether part of insurance premium tax should be ring-fenced for flood defences.