Regulation
CII denies need for cash caused PFS board takeover
Alan Vallance, CEO of the Chartered Insurance Institute, has insisted the group’s board flooded the Personal Finance Society's board with members due to governance concerns rather than any need to access the latter’s cash.
Government unveils plans for stronger protection against terrorism attacks
Insurers have called new legislation, which will be introduced to tighten security at venues in the wake of the Manchester Arena bombing, an “important step in enhancing the protection of the UK’s publicly accessible locations."
Consumers oblivious to IPT, survey reveals
A Consumer Intelligence survey commissioned by Insurance Post has shown that insurance premium tax is both poorly understood and unpopular, with only 30% of adults aware of its existence and 71% against the burden of the tax being passed on to consumers.
Complaints about insurer conduct and BI drop to pre-pandemic levels
Complaints about insurer conduct and business interruption have dropped almost to pre-pandemic levels while calls for compensation relating to travel and roadside assistance cover are both at a three-year high, according to the latest Financial Ombudsman…
FCA says it will ensure ‘the polluter pays’ in FSCS review update
The main theme of feedback to a recent review of the Financial Services Compensation Scheme was the importance of firms improving their conduct to reduce the frequency at which the scheme is called into action, the Financial Conduct Authority has said.
FOI reveals backlog of FCA whistleblower cases dating back to 2016
A Freedom of Information request to the Financial Conduct Authority has revealed that there are still 1578 whistleblowing cases that remain underassessment, with one still open from 2016.
FCA data reveals insurers lagging behind on claims acceptance rates
Data Analysis: Financial Conduct Authority data on product value has shown several insurers are lagging behind on claims acceptance rates and complaint levels.
FCA urged to elevate 'shockingly bad' quality of data use
The Financial Conduct Authority must tackle the “shockingly bad” use of data in insurance by setting qualification requirements for scientists working in the industry, according to Tom Murphy, founder of Machine Learning Programs.
Briefing: Is the idea of driverless cars just a dream?
With the lack of any real progress on automated vehicles, senior reporter Pamela Kokoszka asks will we see driverless cars on UK roads this decade, or is it just a pipedream with no real place in society.
Insurance complaints declining says FOS
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding insurers in 2021 to 2022.
Smaller insurers fail to provide written proof of meeting pricing rules
The Financial Conduct Authority has found many smaller insurance firms have few or no records to prove they meet the pricing requirements introduced at the start of 2022.
Blog: The government must adopt reliable building regulations to fix the broken insurance market
With the publication of report on insurance for multi-occupancy buildings earlier this year, Mick Platt, director at Residential Freeholder Association, considers the government failure to adopt reliable building regulations which led to severely broken…
FCA warns insurers against undervaluing written off cars
The Financial Conduct Authority has seen evidence of insurers offering consumers whose cars have been written off a price lower than the vehicle’s fair market value.
FCA to crackdown on insurers over ethnicity pricing penalty
The FCA will take enforcement action against insurers who fail to strip data biased against ethnic minority groups out of their product pricing and services, law firm Browne Jacobson has warned.
Regulator raises concerns over Copart's purchase of Hills Motor
The Competition and Markets Authority has ruled that the purchase could cause a ‘significant lessening of competition’ in the UK salvage market.
Rising interest rates 'a boost to solvency' despite equity losses
Rate hikes from the Bank of England will strengthen P&C insurers' solvency ratios, but cause unrealised losses for shareholders, according to analysis from Moody's.
Trade Voice: ABI's Hannah Gurga reinforces the vital role insurance is playing in the midst of the permacrisis
Hannah Gurga, director general of the Association of British Insurers, says the industry needs to shout about the vital role it plays in society, and argues that regulatory reform could enable it to have an even greater impact.
Government sides with insurers over PRA
Chancellor Jeremy Hunt’s first Autumn Statement delivered the tax hikes and spending cuts that were widely expected as well as the Solvency II overhaul insurers had long hoped for.
Consumer Duty success will be measured against number of complaints going to FOS
Financial Conduct Authority CEO Nikhil Rathi has said that the regulator has set itself a target to reduce the number of complaints going to the Financial Ombudsman Service on the back of the incoming Consumer Duty measures.
Questgates acquires CP Adjusting; Pen UW rolls out cyber risk management suite; Brokerbility shakes up leadership team
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Will firms be up to speed in time for the FCA’s new regulations on consumer duty and protection?
The Financial Conduct Authority’s new four-outcome consumer duty rules set higher and clearer standards of protection across financial services and requires firms to put their customers’ needs first. However, as Frances Stebbing discovers, the transition…
For the record: Lemonade joins the ABI; Lexis Nexis expands to Ireland; Jensten acquires Bennetts
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Acrisure acquires Sutton Winson and SSR; One Family to acquire Beagle Street and Many Pets expands to the US
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Data Analysis: Business Interruption payment tracker - Autumn update
Six months on from its previous update, the Financial Conduct Authority continues to monitor the fulfilment of Covid-related business interruption claims. Post analysis of this data shows which insurers are lagging behind on their commitments.