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Blog: Sums insured - the greener way, one cuppa at a time
Site visits remain an integral part of the fabric of property insurance. But remote reviews of buildings sums insured are also effective and with surprisingly positive environmental results. Read this article to find out more.
Six digital transformation strategies insurers should steal for 2026
When it comes to digital transformation within the insurance industry, the desire to transform is only the beginning…equally important is knowing how to do it. This blog explores the key strategies insurers should embrace in 2026 to hit the new year…
Blog: Claims standards are tightening, but rebuild costs are the real stress test
Claims handling is under regulatory scrutiny again, but the economics of rebuilding may be shaping home insurance outcomes just as much. In this blog, Matthew Ward, senior surveyor at RebuildCostASSESSMENT.com, explains why sums insured deserve renewed…
From policy to practice: Navigating the budget changes in insurance and savings
With Chancellor Rachel Reeves delivering the 2025 Autumn Budget, the implications for insurers and savers could be far-reaching. Watch Sapiens and Alpha FMC for a focused, insight-driven session designed to help insurance leaders cut through the noise…
What's next for agentic AI?
AI has already made the move from futuristic concept to an everyday part of insurance operations, including risk assessment, underwriting and claims processing. This blog sheds light on how agentic AI takes one step further by working autonomously…
ESG that stands up in tougher times
At a recent Insurance Post roundtable in partnership with CRIF, leading insurers and ESG specialists explored how the industry is translating sustainability goals into measurable progress and what it will take to keep that momentum in tougher times. This…
Biggest takeaways from the Insurance Innovators Summit & two AI tracks
This year’s Insurance Innovators Summit in London made one thing abundantly clear: the conversation around AI in insurance has shifted to execution and applying AI in ways that are tangible. This blog sheds light on four key takeaways from the event and…
How ESG data can optimise SME insurance and drive resilience
While awareness of ESG’s business value is growing, many SME insurers still treat ESG as a long-term data goal rather than a near-term priority. This blog highlights why ESG isn’t just a compliance checkbox; it’s a powerful lens for assessing SME…
Four in five Brits expect bank fraud and cyber-attacks to become a bigger issue by 2030
UK consumers are the likeliest to believe that fraud will become a bigger issue for insurers in the next five years compared to other European consumers. This content highlights the new findings from CRIF including sharp generational divides around…
Spotlight: Reinforce customer integrity by stopping fraud earlier in the sales process
Close to 90% of UK car insurance shoppers source quotes through comparison websites and organised fraudsters have taken notice. This article highlights how motor insurers can strengthen fraud defences earlier in the customer journey in order to fortify…
Seven tips for using digital capabilities to enhance CX
Insurance customers will leave you unless you can provide seamless, personalised, and proactive experiences across every interaction. This blog sheds light on the digital insurance imperative and provides seven top tips for insurers on how to leverage…
A platform-first approach puts insurance CIOs & CTOs in first place
The harsh reality is that 85% of AI projects fail to deliver meaningful business outcomes. Designed for insurance technology leaders, this blog highlights why just 15% achieve transformational results and the importance of adopting a platform first…
Giving AI arms and legs to move insurance forward
At a recent webinar hosted by Insurance Post in association with Hyland, insurers explored how agentic AI could reshape underwriting, claims and fraud – and the challenges of keeping humans in the loop. This article explores several key themes that…
No room for zombies as digital transformation gathers pace
Insurance Post, in association with Sollers Consulting, brought together transformation leaders to discuss how insurers can unlock the value of digital change. This content provides a summary of the discussion and how insurers can ensure people and…
Blog: Preparing for complex winter travel claims
As winter sends UK travellers in search of sunshine, insurers are bracing for a rise in complex, long-haul travel claims. In this blog, Simon Hoskin, director of accident and health at Gallagher Bassett, explains how insurers can prepare for older…
Insurance CIOs & CTOs who wait for cloud are already behind
Cloud-first insurers are achieving significantly faster time-to-market, reducing infrastructure costs substantially, and building AI capabilities. Read this blog to discover the essential benefits of starting your cloud migration today and the perils…
Spotlight: Insurance fraud 2025
Based on the results of the 2025 Fraud survey, this year’s Fraud Spotlight series explores how insurers are shifting fraud prevention earlier in the customer journey, breaking down silos between underwriting and claims, and collaborating across sectors…
Blog: A new lens to evaluate SME risk and support business resilience
In an increasingly volatile market, insurers are seeking smarter ways to assess SME risk and strengthen resilience. In this blog, CRIF's Sara Costantini explores how ESG data offers a powerful new lens for SME insurers to evaluate risk, drive…
CEO voices – A Sollers interview series: Interview with Ken Norgrove, CEO of Intact Insurance
Climate change is the top challenge. Reinsurance, nature-based solutions, and AI in pricing and claims are key. Success lies in blending tech and people. This article explores how digital claims, broker ties, and commercial lines can boost UK market…
Blog: Why knowing your customer is critical for pet insurers
Rising costs and growing complaints are testing the UK pet insurance market like never before. In this blog, CRIF’s Sara Costantini explores how truly knowing customers and their pets can build trust, reduce risk and meet rising regulatory expectations.
We need a new way to talk about AI in insurance
For all the noise around AI, the insurance industry still lacks a shared, standardised language to talk about maturity, risk, and readiness. This short blog highlights why we need a new way to talk about AI in insurance.