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Sexual harassment in the workplace - A time for change
Changes around sexual harassment at work become law on 26 October 2024. This article explores the implications for employers in respect of their duties regarding the prevention of sexual harassment in the workplace.
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning.
The genie in the bottle: improving outcomes in income protection claims
At a recent Insurance Post roundtable in association with EvolutionIQ, specialists explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’ mission.
Diminishing justice
Tony Buss, CEO of ARAG, the UK’s leading insurer of legal costs has been a key figure in the fight for access to justice for nearly 40 years.
Transforming the insurance industry with process intelligence
To truly become data-driven, insurers need solutions that make it easy to transform raw information into insights that lead to action.
Problem tenants
Landlords following the news, who are worrying about problem tenants, will have seen that the government has launched a special fast track for repossession cases featuring antisocial behaviour cases.
Four ways to limit disrepair claims from your tenants
Allegations of disrepair can have an adverse effect on a rent protection claim if appropriate action hasn’t been taken to resolve any problems that are the responsibility of the landlord.
ESG Spotlight: Can SME commercial insurers drive profitable growth with ESG data?
ESG continues to act as a catalyst for change, with its reach having extended to the UK SME sector.
Fixed recoverable costs in low value clinical negligence claims
Pursuant to Sir Rupert Jackson’s proposals from 2017, the civil litigation landscape has recently faced imminent change vis-à-vis fixed recoverable costs, namely, the amount of legal costs that a winning party can recover from a losing party.
ESG Spotlight: Ethics, talent and underwriting profit - how ESG can help insurers
Although most insurers are not yet fully embracing ESG in working practices, a group of UK insurers are showing best practice – from pricing and underwriting to staff motivation and community investment.
Electric opportunities for total loss claims
Getting motorists behind the wheel of an electric vehicle for a real-world experience could help overcome barriers to adoption.
Whose role is it anyway? Helping consumers with the lasting impact of the cost of living crisis
68% of Europeans think insurance premiums are excessively high, highlighting the importance for many to access affordable products.
Fraud Spotlight: ID fraud now hardest to spot, say insurance leaders
Identity fraud was named as the fraud typology most difficult to detect, according to the 2024 Insurance Post Fraud Survey sponsored by LexisNexis Risk Solutions.
Clinical negligence fixed costs & disbursements
How and when will the regime for fixed costs in clinical negligence claims with a settlement value of less than £25,000 be implemented?
Post-termination restrictions for partners and senior team members
If an employee or partner has knowledge of your clients and techniques, your strategic plans and staff data could be attractive to competitors.
Navigating data breach compensation claims
The extent to which damages can be claimed in the event of a data breach has been a hot topic over the last few years.
AI insights unveiled: UK insurance leaders navigate the 2024 regulatory maze
Mind Foundry hosted workshops at the Insurance Post AI Summit to explore AI usage, challenges, and collaboration in the insurance sector.
The King’s Speech: A new deal for working people
The King’s Speech was delivered in Parliament on 17 July 2024. The speech outlined the new Government’s plan for legislative reform, which seeks to promote “security, fairness, and opportunity for all”.
Justice needs new courts more than new laws
The recent general election has kicked many legislations off the parliamentary agenda. How much of it the new government will pass undetermined but what is the point of laws if you cannot effectively enforce them?
Holiday from hell - Part three: Valet parking
How can vehicle owners make sure they do not fall foul of bad valet parking practices?
Roundtable: Can ESG unlock insurer value?
Insurance Post in association with CRIF recently gathered a group of insurance, underwriting and data experts to discuss how insurance providers can better evolve their ESG strategies in line with growing demand and responsibilities.
Holiday from hell - Part two: Lost and damaged luggage
You may arrive at an airport when your bags fail to emerge onto the carousel, leaving you in an unfamiliar place with only a small selection of your possessions.
Digital claims: Closing the loop from FNOL to settlement
The digital world is ideal for logging a FNOL and follow-through claims communications, but the human element still remains irreplaceable.
Better motor claims are no accident
The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations.