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Better motor claims are no accident

With the introduction of Consumer Duty, there’s an increased emphasis on providing consumers with a foolproof replacement vehicle offering. For insurers, that means making sure a dependable secondary supplier is in place so that consumer expectations are met, no matter the scenario. 

This article explores how with the right support, all stakeholders can benefit from innovative secondary suppliers, making end-to-end incident management a more reliable and efficient process.

Topics include:
•    Managing vehicle fleet incidents doesn’t need to be complex and time-consuming.
•    Technology can drive transparency and efficiency throughout the claims process.
•    All stakeholders benefit from enhanced processes.

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Voice channels: the hidden front door to fraud

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

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