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Cyber security: An attractive field for women with ample opportunity for growth
As stringent cyber security programs become more and more critical, the demand for diverse experts, especially skilled females, increases.
How to protect your vehicle against keyless car theft
Keyless car theft is a significant threat to car owners, as well as a challenge for the automotive industry. This content sheds light on five steps motorists can take to protect their vehicles and deter thieves.
Mitigating the impacts of economic uncertainty using artificial intelligence
Insurers are not immune to the conditions driving uncertainty in our economy. They can, however, take real steps to ensure their business is protected from many of those risks.
Eight types of errors and omissions claims
In this article, Coalition's technology errors & omissions department shares eight examples of professional risks and how they could result in claims.
Cost of living crisis - your questions answered
People are getting increasingly worried about the cost-of-living crisis. Certainly, a big part of worry is the ‘unknown’ and we want to help reduce that.
Humanising the claims experience
Helping claimants navigate the emotional and sometimes complicated process of filing a claim and restoring their lives is critical to meeting the promise of insurance and ensuring a positive customer experience.
How exercise can help improve your sleep
A good night’s sleep is the foundation for good health. And yet, so many of us find it hard to fall and stay asleep. ARAG’s partners at Vita Health Group share four ways exercise can help you sleep better.
Half a million claims in broken tribunal system
The fundamental problems in the employment tribunal system exposed during the pandemic have not been resolved, according to analysis of the latest tribunal figures released by His Majesty’s Courts and Tribunal Service.
Dance v East Kent University Hospitals NHS Foundation Trust 2022
The case of Dance v East Kent University Hospitals NHS Foundation Trust 2022 provides some useful points in relation to recoverability of ATE premiums in clinical negligence (CN) cases. Read this short blog to find out more.
Moore Barlow achieves £9m settlement using ARAG ATE policy
One of the law firms ARAG works with, Moore Barlow, recently achieved a substantial settlement for a young client who developed cerebral palsy after her unnecessarily traumatic birth, in 2014.
Changes to CPR 44
The Civil Procedure Rule Committee has announced that certain critical amendments to the QOCS rules come into force for all personal injury and clinical negligence claims issued from 6 April 2023. This short blog highlights the latest changes.
Power of the collective: The rise of insurance associations
Insurance fraud is now seen as a collective industry problem, resulting in the formation of associations dedicated to harnessing the global power of insurance data and analytics.
Seven ways you can look after your family’s financial wellbeing during the cost-of-living crisis
British people are becoming more and more worried about the cost-of-living crisis. Sadly, it’s a worry that’s unlikely to go away anytime soon.
How to deliver a superior customer experience
Consumers have become more discerning about insurance buying and with household incomes now being squeezed hard, it is incumbent on insurance providers to really listen to their customers and provide relevant products.
Speed and accuracy define personalised quoting for small business owners
The need for speed, accuracy and personalisation are reshaping the underwriting landscape for small commercial property risks.
How to manage anxiety around spiralling energy costs
One of the stressors many of us seem to be facing this winter is managing our anxiety due to the soaring costs of energy. ARAG’s partners at Vita Health Group have put together some top tips on how to keep your cool at home as the energy prices soar.
Efficient reinsurance management: The million dollar question
Reinsurance is a vital part of the insurance ecosystem, and yet the administration, calculation, and accounting processes between insurers and reinsurers are often siloed.
Six ways to improve your financial health in 2023
In recent months, debt charities have warned of a “new wave of people” being pushed into debt due to increasing rent costs and higher interest rates.
Data replaces doubt for small commercial underwriting
This blog highlights how an integrated predictive analytics model can help insurers to deliver underwriting excellence for different lines of business in different ways and the key benefits of personalising the underwriting process.
Intelligent communication platforms spur all-round improvements in claims performance
This blog highlights how intelligent communication platforms can drive noticeable improvements in claims performance and ensure insureds receive the personalisation that will make them loyal customers for years to come.
Personalising the policy owner's experience throughout the policy lifecycle
The insurance policy lifecycle can have many stages, and when it comes to personalising experiences, policy sales, underwriting and claims offer some exciting opportunities.
Martyn’s Law - The Protect Duty
There have been more than a dozen serious terrorist incidents in the UK within the last six years. In 2022 the Government released details for a ‘Protect Duty’ to be introduced into law.
Embedded insurance: Expand your ecosystem partnerships to increase penetration and win new customers
Duck Creek Technologies Managing Director for EMEA, Shreyas Vasanthkumar, recently participated in a panel discussion where specialists discussed how embedded insurance can improve customer experience and outcomes.
Three gifts commercial lines insurers can give their policyholders
For those in the insurance business, the best gift you can give your customers is an increase in peace of mind.