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DAP integration with modern core systems
With increasing competition in the P&C insurance market, the pressure to deliver on claims experiences that alleviate customer anxiety and speed up the claims process is high.
Omni-experience vs omni-channel in insurance
Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate.
World Life and Health Insurance Report - Key highlights
Wellness-centric strategies can strengthen customer relationships and spark new growth for life and health insurance providers.
The rise of parametric insurance
Parametric insurance is characterised by offering predefined pay-outs that will be paid based on predetermined events or parameters taking place, regardless of the actual loss caused.
Infographic: 2022 UK pet insurance facts
Updated for 2022, this infographic provides a snapshot of the trends, challenges, opportunities and growth drivers for pet insurance in the UK. Topics covered include pet insurance in numbers, claims trends and average premiums.
Blog: Artificial intelligence & machine learning in insurance
As the insurance industry continues to realise the value of AI, new applications for the technology will be employed for continual enhancement of the customer experience.
Insurance fraud - but not as we know it
The UK insurance market is heading for unchartered waters when it comes to insurance fraud.
How different views on digital transformation impact customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity, but a misalignment in strategic goals is slowing progress.
The ten commandments of P&C core solutions
Property and casualty insurers need a PAS core system that can meet customer expectations while at the same time, conforming to changing regulations. Where do you start?
Analyst answers: Don't underestimate the power of image data
Images are everywhere, from personal phones to ATMs to video doorbells. These images can tell stories, prove facts, and reveal so much. So, how does this apply to insurance?
Blog: Leveraging digital trends in insurance – Part two
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part two of this blog series provides advice to insurance companies who are starting their digitalisation journey.
Blog: Leveraging digital trends in insurance – Part one
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part one of this blog series looks at current trends in the marketplace and how insurers can leverage these trends.
How can insurance products evolve as insureds evolve?
This blog highlights two major factors which are shifting for insureds which help inform how the insurance industry can respond by providing innovative new products.
Speed of implementation: Guidewire Delivery Services and InsuranceNow GO
InsuranceNow enables P&C insurers with limited IT resources to replace their outdated systems quickly, so they can turn challenges into opportunities.
Sustainable underwriting: How insurers can account for ESG risks and enable dynamic pricing
ESG is becoming increasingly prevalent in insurance, both as a source of new risk and of strategic opportunity.
Eight trends shaping the future of the insurance industry – Part two
Sapiens in the Nordics (formerly Tia technologies) has identified eight key trends as critical for the future of insurance.
Eight trends shaping the future of the insurance industry – Part one
Sapiens in the Nordics (formerly Tia technologies) has identified eight key trends as critically relevant for the future of insurance over the next 12 years. This blog highlights the first four trends.
Market trend: Relationships with insurtechs are changing
The insurers that will be the most successful in the coming years are those that are willing and able to incorporate insurtech into their core processes.
Transform claims on your terms with intelligent automation
While your people are crucial to creating a superior claims experience for your customers, they often aren’t equipped to handle claims in the most efficient way.
Blog: How intelligent automation and AI connect to speed up FNOL in claims management
The insurance market has seen an increase in take up of new AI and claims management software platforms.
Climate change: How will insurers be recognised by history?
Limiting global warming to 1.5°C is still possible. But here’s the bit you don’t hear talked about: The insurance industry has a pivotal role to play in making it happen.
Disrupt & innovate with artificial intelligence
As the insurance industry progresses in its adoption of artificial intelligence, it has become apparent that the capabilities provided by AI are a vital part for any insurer that aims to address customers’ demands and remain competitive.
Pet insurance - The Duck Creek way
It is anticipated that the pet insurance industry in the UK will see accelerated growth, with some estimates suggesting that by 2025 the sector will generate £1.5 billion gross premium per year.
Is perception a barrier for insurance innovation?
With Covid-19 acting as a catalyst for change, the insurance industry changed many aspects of the customer experience, accelerated processes and removed many friction points.