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What do insurance, politics and civil unrest have in common?
Civil unrest has doubled in the last decade and general strikes have quadrupled. This blog outlines the link between insurance and business interruption caused by civil unrest.
Leveraging social media research in the claims investigation process helps fight fraud, mitigate risk, and reduce cost
Fraud is as old as insurance itself. But with the rise of digitalisation, the sophistication of fraudsters has also evolved. This blog discusses how social media investigations can be a valuable tool in virtually any claims investigation process.
Reinsuring a war: The Ukraine invasion and its impact on insurance
Estimating the damage, risk assessments and the uncertainty of how the Ukraine war will unfold calls for insurers and reinsurers to adapt policies, claims and underwriting processes to a new reality.
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers.