Adopt and adapt: The keys to tech-powered success for insurers

The pace of change has quickened over the last few years in the insurance industry. Driven by competition from insurtechs and global tech giants such as Amazon; insurers, brokers and managing general agents (MGAs) have found themselves at the heart of a technology whirlwind – exploring how innovations like cloud core system architectures, application programming interfaces (APIs), and deploying artificial intelligence and machine learning could help them get the most out of their data for the benefit of customers.

Andrew Yohn, VP, Product Strategy at Duck Creek Technologies, looks at some key areas of demand developing from re/insurers as we head into 2023 and the keys to tech-powered success.