Duck Creek Technologies
Duck Creek Technologies is defining the future of property and casualty (P&C) and general insurance through intelligent software solutions.
Our comprehensive suite helps insurance carriers streamline operations, improve efficiency, and enhance the customer experience. Duck Creek Technologies offers customizable solutions to meet our clients' unique needs, from policy administration to claims management, billing, data analytics, payments, and loss control.
With a team of experienced professionals and a commitment to innovation and continuous improvement, we deliver high-quality solutions that drive business growth and profitability.
Five ways to simplify commercial lines
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation.
Why insurers are rethinking homegrown core systems
The pace of change in insurance continues to accelerate and keeping up remains a challenge for insurers.
How the end of upgrades will enable more humanised experiences
This blog provides examples of humanised experiences across the insurance lifecycle and how continuous updates in SaaS core systems will make it easier to enable insurers to define the humanised experiences of the future.
Unlocking the potential of commercial lines insurance part two: Specialty commercial lines
From cyber risks and financial lines, to product liability, art and marine insurance coverage, the global specialty commercial insurance market has witnessed substantial growth.
Global consumer insurance insights: Building a benchmark to bring insurers closer to consumers
The 2023 Global consumer insurance insights survey reveals strong demand from global consumers for humanised insurance purchasing, switching and communication experiences through digital channels.
Infographic: Tackling reinsurance efficiency through technology
This infographic looks at how fragmented technology and processes are impacting reinsurance efficiencies and how a unified solution can not only reduce these losses but improve reinsurance effectiveness and even maximise returns.
Unlocking the potential of commercial lines insurance part one: SME and motor
The landscape of commercial lines insurance has undergone significant changes in recent years, presenting both opportunities and challenges for insurers. This blog delves into the highly competitive world of commercial SME and motor insurance.
The case for humanised insurance
Over the last decade, insurers have focused heavily on data and analytics, automation, and digitisation. Perhaps overlooked is a better connection to people.
The content conundrum: Humanised insurance is as varied as humanity
In order to support humanised insurance, we must understand some key facets of humanity. This blog highlights the conundrum of insurance automation for a software provider and why humanised insurance is as varied as humanity.
Case study: Regional property insurer
This case study explores how a regional property insurer’s partnership with LTIMindtree and Duck Creek led to the launch of a direct-to-consumer channel for personal lines homeowners’ products, allowing for a true multi-channel experience for their…
Seven signs your customer engagements are producing unhappy policyholders
Insurers are tasked with the challenge of engaging effectively with customers as they journey through the policy lifecycle.
Reinsurance management: The biggest risk in insurance?
Reinsurance is a vital function, empowering insurers to offer more coverage to more customers at a more competitive price.
Customer success story: Saxon Insurance becomes a virtual carrier
Saxon Insurance serves the Cayman Islands community, which is comprised of approximately 50,000 inhabitants.
Insurance innovators Nordics roundtable: Seizing the ecosystem opportunity
Trust, value and flexibility are the key principles shaping embedded insurance offerings in the Nordics.
Adapting to the Post-Covid landscape: Self service insurance solutions
The insurance industry has seen a shift in customer preference towards self-service portals, due to the rapid rise of tech-savvy customers.
Infographic: Global consumer insurance insights 2023
The 2023 Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers across 13 countries, delving deep into their purchasing habits, and openness to new products and communication methods from insurers.
Building humanised experiences together
This workbook is designed to give insurers the opportunity to develop a plan to create humanised experiences.
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement?
Humanised experiences are the key
Humanised experiences. This guiding light is the only way insurance can successfully digitally transform to serve its purpose. This blog takes a look at our future through this lens.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers.
Is your old technology driving up reinsurance costs?
This blog explores how antiquated reinsurance management systems and methods can significantly add to an insurer’s overall cost burden, while limiting their ability to receive more favourable terms from their reinsurers.