Duck Creek Technologies
Duck Creek Technologies is defining the future of property and casualty (P&C) and general insurance through intelligent software solutions.
Our comprehensive suite helps insurance carriers streamline operations, improve efficiency, and enhance the customer experience. Duck Creek Technologies offers customizable solutions to meet our clients' unique needs, from policy administration to claims management, billing, data analytics, payments, and loss control.
With a team of experienced professionals and a commitment to innovation and continuous improvement, we deliver high-quality solutions that drive business growth and profitability.
The top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution
Various systems and processes that power reinsurance programs are becoming ill-equipped to handle the rigors of modern reinsurance management.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
A conversation with ChatGPT on insurance use cases
As insurers continue to focus on providing more humanised experiences, generative AI technologies such as ChatGPT will likely play a role in the way that people, businesses, and insurers interact.
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models.
Three ways to turn personalisation into a competitive advantage for your P&C insurance business
Insurers looking to defend their market positions will need to make the right moves to meet their customers’ growing expectations.
Cyber security: An attractive field for women with ample opportunity for growth
As stringent cyber security programs become more and more critical, the demand for diverse experts, especially skilled females, increases.
How we built Duck Creek with Andy Yohn
On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek.
Humanising the claims experience
Helping claimants navigate the emotional and sometimes complicated process of filing a claim and restoring their lives is critical to meeting the promise of insurance and ensuring a positive customer experience.
Infographic: Policyholders want a superior claims experience
This infographic sheds light on policyholder feedback about their claims experiences, the factors influencing claims satisfaction levels and why insurers are turning to multi-party communication hubs to raise claims satisfaction scores.
The future of insurance personalisation
In this podcast from Duck Creek Technologies, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalisation.
How to deliver a superior customer experience
Consumers have become more discerning about insurance buying and with household incomes now being squeezed hard, it is incumbent on insurance providers to really listen to their customers and provide relevant products.
Speed and accuracy define personalised quoting for small business owners
The need for speed, accuracy and personalisation are reshaping the underwriting landscape for small commercial property risks.
Efficient reinsurance management: The million dollar question
Reinsurance is a vital part of the insurance ecosystem, and yet the administration, calculation, and accounting processes between insurers and reinsurers are often siloed.
Data replaces doubt for small commercial underwriting
This blog highlights how an integrated predictive analytics model can help insurers to deliver underwriting excellence for different lines of business in different ways and the key benefits of personalising the underwriting process.
Intelligent communication platforms spur all-round improvements in claims performance
This blog highlights how intelligent communication platforms can drive noticeable improvements in claims performance and ensure insureds receive the personalisation that will make them loyal customers for years to come.
Personalising the policy owner's experience throughout the policy lifecycle
The insurance policy lifecycle can have many stages, and when it comes to personalising experiences, policy sales, underwriting and claims offer some exciting opportunities.
Embedded insurance: Expand your ecosystem partnerships to increase penetration and win new customers
Duck Creek Technologies Managing Director for EMEA, Shreyas Vasanthkumar, recently participated in a panel discussion where specialists discussed how embedded insurance can improve customer experience and outcomes.
Guest blog with Microsoft's Srikanth Madani: EMEA insurers have their heads in the cloud, and that's a good thing
In this blog, Srikanth Chander Madani, Industry Advocate, Worldwide Financial Services, Microsoft Corporation, shines a spotlight on the cloud migration trend among EMEA insurers, and the key factors shaping their technology demands in 2023.
AI integrated underwriting and claims solutions
Gradient AI and Duck Creek offer integrated underwriting and claims management solutions that combine Gradient AI’s state-of-the art AI solutions with Duck Creek’s industry leading policy and claims products in the cloud.
Supercharging P&C insurance sales with the digital customer experience
Insurers are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7.
Eight ways to improve claims processes and handling
Even the smallest of inefficiencies within an insurance company’s claims process can jeopardise the customer relationship, which is why it’s imperative that insurers dedicate themselves to improving the claims process and handling.
Embedded insurance podcast
Embedded insurance is projected to account for over $700B in GWP by 2030.
Staying agile and evergreen: The advantages of a SaaS core system for general insurance providers
To win in today’s increasingly competitive insurance industry, insurers need modern core systems and solutions that support their business strategies and empower them with the ability to pursue innovation.
Embedded insurance: Are insurers ready for a new business model?
Embedded insurance offers the potential of a rich seam of new business and lower-cost distribution. But, as a recent roundtable revealed, insurers are still figuring out how to get comfortable with their new partners.