Research report
Electric vehicles and the future of motor insurance
How will the rise of electric vehicles and the FCA’s Consumer Duty affect the car hire and replacement vehicle market?
Insurance fraud: Survey reveals impact of economic downturn
Insurance fraud is a growing problem in troubled times. To find out more about the current fraud landscape, Insurance Post collaborated with LexisNexis Risk Solutions to conduct its annual fraud survey.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers.
Insurance claims research: The path to digitisation
A Post and SS&C Blue Prism survey found that 86.8% of insurer respondents believe that digitising all or part of the claims journey is the best way to improve the customer experience.
The future of financial services: Better customer experiences start with automation
After three years of uncertainty, consumers have shown extraordinary resilience by converting to a digital-first lifestyle.