Skip to main content

Fraud Spotlight: Insurers face ‘cat-and-mouse’ with fraudsters

Sponsored by ?

This resource was paid for by a contributing third party.

There has been a marked increase in opportunistic claims fraud, according to the Insurance Post Fraud Survey 2024.

The survey of insurance fraud leaders, which was sponsored by LexisNexis Risk Solutions, found that more than 83% of respondents had reported that this type of fraud was on the rise. This was followed by professional or organised claims fraud (52%) and criminal activity at the application stage (33%). However, identity fraud made a leap from sixth place last year to become the fourth largest area where fraud is rising.

Based on the survey results and featuring input from Ageas, Aviva and QBE, this spotlight sheds light on the latest insurance fraud trends.

Topics covered include:
• Fraud typologies on the rise.
• Deploying data and technology to address fraud.
• Counter-fraud strategies and investment priorities.
• Operational challenges.

Download the research report

Register for free access to hundreds of resources.

Already registered? Sign in here.

 

Your alert preferences

More related resources

Accelerate, don't alienate: Modernise P&C claims

Today’s claims environment demands more than efficiency, it requires empathy, precision, and trust. If you’re feeling the pressure to modernise without losing the human touch, this eBook is your guide to achieving a modern claims system with technology that amplifies human capabilities.

Giving AI arms and legs to move insurance forward

At a recent webinar hosted by Insurance Post in association with Hyland, insurers explored how agentic AI could reshape underwriting, claims and fraud – and the challenges of keeping humans in the loop. This article explores several key themes that emerged from the discussion.

Blog: Preparing for complex winter travel claims

As winter sends UK travellers in search of sunshine, insurers are bracing for a rise in complex, long-haul travel claims. In this blog, Simon Hoskin, director of accident and health at Gallagher Bassett, explains how insurers can prepare for older travellers’ needs and the season’s evolving risks.

Spotlight: Insurance fraud 2025

Based on the results of the 2025 Fraud survey, this year’s Fraud Spotlight series explores how insurers are shifting fraud prevention earlier in the customer journey, breaking down silos between underwriting and claims, and collaborating across sectors to tackle emerging risks.

UK pet insurance costs highest in Europe

Pet owners in Britain are now the most likely in Europe to say their pet insurance costs are the highest they’ve ever been, as prices reach record highs. This content sheds light on feedback from pet insurance policyholders and why insurers should do more to ensure their policies deliver value.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here