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Underwriters need AI to get out from between a rock and a hard place
Underwriters can often be stuck between a rock and a hard place – the need for speed on one side, and the limits to review accurately on the other.
Guidewire Connections 2022: Collaborating and sharing stories to engage, innovate, and grow efficiently
Guidewire recently hosted its 18th annual Connections user conference in Las Vegas.
Customer satisfaction as a driver for policyholder retention - how does it work?
Insurance premiums are rising due to inflation, which typically drives down policyholder satisfaction.
Use AI to align complex claims with experienced adjusters
Claims handlers and adjusters have varying levels of experience and a range of specialties. This blog highlights how insurers can use AI to utilise these abilities most efficiently by aligning complex claims with experienced adjusters.
Disruption from automotive original equipment manufacturers 'wildly interesting': Guidewire's Mullen
In this short news story, John Mullen, president and chief revenue officer at Guidewire highlights why automotive OEMs getting into the insurance space is the best example of disruption because it trials all the way through the insurance lifecycle.
Customer story: Underwriting risk detection
This case study highlights how Shift’s AI detection solution enabled a European P&C insurer to improve its underwriting processes by identifying fraudulent or misrepresented policies in their portfolio.
Best of both: Bundling parametric with indemnity insurance
Parametric insurance is often bought as a complement to indemnity insurance, but hybrid products combining parametric and indemnity insurance in the same policy launched in 2022.
Stress awareness; spotting the signs
Stress and feeling under pressure can be a normal part of life. Becoming overwhelmed by stress however is not, and stress can often lead to physical or mental health symptoms worsening.
Improving customer trust in quality data
This content explores the most important findings from the Insurance Post Fraud Survey Report 2022.
Risk detection made better for underwriters
How can underwriters become empowered to make better decisions faster?
Suicide prevention; spotting the signs in yourself and others
September marked National Suicide Prevention Month, an important time to raise awareness about those who lose their lives by suicide.
Five key points to consider in developing next-generation risk models
Most insurers are invested in developing risk models but many are failing to progress their models and expand their application over time.
Quality sleep, sound mind, happy world
Healthy sleeping patterns contribute massively to your general sense of wellbeing. Find out about some of the biggest myths about sleep in this guide, produced by ARAG and Vita Health Group.
ESG: The insurance challenges and opportunities
What are the key ESG issues the insurance industry is facing now and in the future? This article highlights how the industry can standardise ESG data and take steps to achieve net-zero-goals.
Composable technology - why flexibility matters for growing UK insurers
In today’s economic environment, the most successful insurance businesses will be those who listen to their customers and respond decisively.
Shift technology insurance perspectives - Claims management
Claims specialists face making myriad decisions every day, yet the information they need to make the best decisions possible is often locked away in the various documents that drive the claims process.
How is the insurance sector investing in solutions to combat the evolving fraud threat?
Insurance Post in association with LexisNexis Risk Solutions assembled a panel of counter-fraud specialists to discuss the ever-evolving battle against fraud.
Does 'automated underwriting' hold the key to life insurance success?
Two drivers for life insurers to implement digital are to improve customer satisfaction to meet customers’ digital expectations and reduce the time it takes to underwrite business.
The importance of consistency for insurers in an ever-evolving world
With change being the only constant in life, a key goal of every reinsurance solution is to provide consistency for insurers and reinsurers, as well as their clients. This blog highlights why consistency is the core of technology.
DAP integration with modern core systems
With increasing competition in the P&C insurance market, the pressure to deliver on claims experiences that alleviate customer anxiety and speed up the claims process is high.
Omni-experience vs omni-channel in insurance
Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate.
World Life and Health Insurance Report - Key highlights
Wellness-centric strategies can strengthen customer relationships and spark new growth for life and health insurance providers.
The rise of parametric insurance
Parametric insurance is characterised by offering predefined pay-outs that will be paid based on predetermined events or parameters taking place, regardless of the actual loss caused.
Infographic: 2022 UK pet insurance facts
Updated for 2022, this infographic provides a snapshot of the trends, challenges, opportunities and growth drivers for pet insurance in the UK. Topics covered include pet insurance in numbers, claims trends and average premiums.