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Holiday from hell - Part one: Flight delays and compensation
Flight delays and cancellations can be incredibly frustrating, often disrupting travel plans and causing significant inconvenience. However, passengers may be entitled to compensation depending on the circumstances.
Brits found to be the most likely nation to insure their pets' lives and least likely to insure their own
The UK leads in pet insurance, with Brits more likely to insure pets than those in Europe or the US. However, only 31% have life insurance, below the global average of 43%.
Dogflation: Understanding its impact on pet insurance affordability
In 2023, the UK recorded 12 million dogs as pets. The rising cost of owning a dog, dubbed “dogflation”, highlights the increasing expenses of pet care.
Better births
Reports from the first national inquiry into traumatic births revealed testimony from mothers that was harrowing and often shocking, but probably unsurprising for anyone with experience of clinical negligence cases.
Access to justice starts with empowerment
At the ARAG Access to Justice Conference in Amsterdam, leading figures from the fields of technology and international justice explored the important theme of delivering universal access to justice.
Simplifying holiday pay: Government changes to holiday pay and entitlement
On 1 January 2024, the government introduced changes to the Working Time Regulations which aimed to simplify holiday entitlement and holiday pay calculations.
The biggest questions that insurers face about their use of artificial intelligence
This guide created by Mind Foundry, investigates the biggest questions that insurers face about their use of artificial intelligence, and why now is the time to embrace the concept of AI governance.
How to make sure your air conditioning keeps its cool
Most air conditioning breakdowns materialise during early summer. HSB's technical bulletin offers tips on avoiding failures and the most common problems; all with a little strategic maintenance.
Tackling turbulence for pet insurers
Pet insurance premiums remain approximately 20% higher than 12 months ago, whilst pet insurers are also facing regulatory scrutiny.
Safeguarding construction plant and equipment: A guide to loss prevention
This document aims to provide a guide to the prevention of damage or theft of construction plant and equipment (CPE), raising awareness of some of the practical measures that can be implemented to ensure CPE is operated safely and stored securely.
Impact of fraud reaches unprecedented UK levels
In the UK, the impact of fraud on individuals, businesses and the public sector has reached unprecedented levels.
Three examples of intelligent automation in insurance
Intelligent automation in insurance is a powerful tool that reduces human error and the need to perform repetitive tasks manually.
How maternity, adoption and shared parental leave regulations are changing this year
On 11 December 2023 the draft Maternity Leave, Adoption Leave and Shared Parental Leave (Amendment) Regulations 2024 were laid. The changes arising from these regulations came into force on 6 April 2024. This blog provides an overview of the changes.
Employment law: Not such a quiet year
While 2024 may not have produced many headline-grabbing changes to employment legislation, it has seen numerous reforms.
Bridging the gap: Solutions for the subsidence skills crisis
Subsidence claims are indisputably on the rise and this trend is unlikely to go into reverse.
Blog: How can insurers make like-for-like EV replacement vehicles a reality?
The variety and cost of vehicles makes credit hire replacement more challenging than ever.
The rise and risks of AI contract drafting and analysis
There has recently been an increase in the number of startups bringing artificial intelligence (AI) contract drafting and analysis tools to market.
Get to know: Changes to employment law
On April 6 2024, new legislation came into force that will impact employees’ rights to time off in relation to paternity leave and carers leave as well as flexible working rights.
Insurance and artificial intelligence: Four emerging trends for 2024
If 2023 was the year AI captured headlines and demonstrated potential, what can we expect in the next year? What will be the impact of this exciting new technology?
Newsletter: The stress busting edition
Stress Awareness Month has been held for the last 32 years to raise awareness of the causes and cures for our modern-day stress epidemic.
BPM insurance strategies: Four steps to better processes
Faced with a myriad of challenges, how can insurers find ways to improve efficiencies in their core processes?
Consumer Duty and customer experience: Pet insurance
As the pet insurance market continues to evolve, questions are being raised about whether pet insurers are doing enough to meet Consumer Duty obligations.
Getting started with insurance modernisation
As the industry continues to increase its reliance on digital technology, insurers who haven’t identified a clear path to harnessing the benefits of modernisation will fall behind.
Hyperautomation for insurance: Your roadmap to modernisation
What is hyperautomation for insurance and how does it differ from automation? This blog peels back the layers to see how hyperautomation works and sheds light on four technologies insurers might incorporate in their hyperautomation process.