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Impact of fraud reaches unprecedented UK levels

The latest Fraudscape 2024 Report published by CIFAS* illustrates that the impact of fraud on individuals, businesses and the public sector has reached unprecedented levels.

Ongoing uncertainty surrounding the UK economy and the rise in the cost of living provide fractures that organised criminal gangs can exploit. Meanwhile, financial difficulties can sometimes lead individuals to take desperate measures, committing fraud to generate income.

Given the challenges presented by identity fraud and application fraud, how can insurers effectively prevent and detect fraud?

This content sheds light on the specific tools available to help insurers stay one step ahead of fraudsters.

Topics covered include:
• Navigating a complex landscape.
• Identity fraud on the rise.
• False applications.
• Secure digital customer onboarding.
• Identity verification and risk assessment.
• Leveraging open banking to improve credit checks.
• Delivering counter fraud intelligence to investigators in one click.

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Voice channels: the hidden front door to fraud

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

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