Skip to main content

Voice channels: the hidden front door to fraud

Sponsored by ?

This resource was paid for by a contributing third party.

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Download the article

Register for free access to hundreds of resources.

Already registered? Sign in here.

 

Your alert preferences

More related resources

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

Getting started with outcome-as-a-service

The shift to outcome-as-a-service is not simply a new pricing model or a marketing reframing. It reflects a once-in-a-generation change in how insurers serve their customers and achieve business objectives. This blog highlights five steps insurers can follow to get started.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here