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FCA handed 170,000-strong petition to fix insurance failings

Which's Rocio Concha

Rocio Concha, director of policy and advocacy at Which?, explains why she went to the Financial Conduct Authority’s offices today and handed in a petition, signed by more than 170,000 people, calling on the regulator to get a stronger grip of a market that isn’t working as intended.

Because insurance customers only truly find out how good their policy is when they need to make a claim, it is worth taking notice of instances where things go wrong. Unfortunately, these aren’t

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