
FCA handed 170,000-strong petition to fix insurance failings

Rocio Concha, director of policy and advocacy at Which?, explains why she went to the Financial Conduct Authority’s offices today and handed in a petition, signed by more than 170,000 people, calling on the regulator to get a stronger grip of a market that isn’t working as intended.
Because insurance customers only truly find out how good their policy is when they need to make a claim, it is worth taking notice of instances where things go wrong. Unfortunately, these aren’t
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