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What does 2026 have in store for claims professionals?

John Bissell

Trade Voice: John Bissell, executive director of the Charted Institute of Loss Adjusting, looks at the key topics that will dominate the claims agenda in 2026.

Claims are always varied and multifaceted, and, as the industry responds to evolving risks, regulatory pressures and technological change, 2026 will be no different. In tandem, the level of scrutiny

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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