Claims
Future-proofing the home insurance industry
In the latest Insurance Post Podcast, Flood Re reveals it is calculating the cost benefit of steps taken by homeowners to reduce the risk and the duration of their abodes being under water.
Trade Voice: Mass’s Sue Brown on what’s holding back the digitisation of claims
Sue Brown, chair of the Motor Accident Solicitors Society, outlines what needs to change in order to make dreams of a digitised civil justice system a reality.
Complexity and cost of insuring Britain’s historic buildings
Forty years since the English Heritage rebranded to Historic England under Margaret Thatcher’s government, Pam Kokoszka explores the role the insurance industry plays in protecting listed buildings.
DWF bosses reveal growth plan following restructure
Matthew Doughty, CEO of Insurance at DWF, has revealed the legal and business service provider is looking to grow by doing more end-to-end business with existing clients, attracting new insurers and hiring more partners “from competitors”.
Pet insurance fraudster collared by the law
A finance officer at a veterinary practice, who made more than £37,000 in fraudulent pet insurance claims by editing invoices obtained from her employer, has been sentenced.
Businesses urged not to pay ransomware demands by the National Cyber Security Centre
The CEO of National Cyber Security Centre, Lindy Cameron, has instructed companies not to pay ransom to cyber criminals and instead set up suitable defence systems.
Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
Motor claims fall to lowest ever level for Q1
Latest data from the Compensation Recovery Unit shows the number of motor claims has fallen to its lowest level ever for this quarter of the year, but the claimant body believes this is due to people not claiming.
Claims Apprentice 2023: Episode one – Meet the teams
Claims Apprentice is back! After a gruelling interview process, we can now meet the final six candidates, all competing for the prize of becoming the 2023 champion.
Allianz and Thatcham highlight ‘opportunity’ of EV battery recycling
With no repair nor recycling option available for electric vehicle batteries, Allianz and Thatcham described a “real commercial opportunity” for motor manufacturers to invest in recycling power units.
Nat cat ‘new normal’ leads to emergence of globetrotting catastrophe adjusters
A “new normal” with regard to natural catastrophes has led to the rise of a globetrotting type of loss adjuster that is able to move from the aftermath of one event after another, according to McLarens.
Insurers likely to avoid repeat of 2022 subsidence losses
The insurance industry will likely avoid another spike in subsidence claims this year, despite earlier concerns of a repeat of the costly conditions experienced in 2022.
MIB-funded initiative cuts uninsured drivers on UK roads by 400,000
The Motor Insurers’ Bureau has committed to extending its funding for Operation Tutelage until 2027.
Entries open for the 2023 Insurance Claims and Fraud Awards
The 2023 Claims & Fraud Awards are open for entries with a deadline of 5pm on 2 June.
Facebook posts help Axa catch out claimant
A Norwich man who claimed a minor car accident left him unable to work was caught out because he posted photographs of himself on Facebook swinging from a zipwire.
Rental versus private e-scooter data and legal implications
New data on e-scooters will be vital in assisting regulators and insurers with future planning, says Petty Abrams, associate at Plexus Law.
How natural catastrophes and inflation are creating a perform storm for insurance
Data analysis: Increasing natural catastrophe losses and shortfalls in industry estimates point to the need for the insurance sector to better understand the risk factors at play today, according to the latest Swiss Re Institute report.
Diary of an Insurer: Raji
Ola Jacob Raji, former broker success manager at Flood Flash Ltd, spreads the gospel on parametric and explores ways to attract more women to the industry.
Trade Voice: Bila’s Brooks on why ‘policyholders good, insurers bad’ attitudes don’t wash
Dan Brooks, British Insurance Law Association committee member, and policyholder coverage lawyer at Wynterhill LLP, discusses why tribalism in the claims sector does not help the insurance industry in the long-run.
Court ruling reduces risk of unexpectedly high credit hire bills
A landmark High Court ruling means credit hire organisations will now need to properly address the issue of impecuniosity at the pre-litigation stage with insurers.
LV catches out lawyer who exaggerated her symptoms
A non-practicing lawyer from Merthyr Tydfil who attempted to claim more than £250,000 from LV for injuries resulting from a vehicle collision has had her call for compensation thrown out.
Insurance CFOs reveal what keeps them up at night
Data analysis: The insurance industry sees high inflation, a downbeat economic outlook and market volatility as the three biggest threats to profitability this year, according to Moody’s annual survey of chief financial officers from 22 leading European…
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.