Claims
British Insurance Awards: 25 glorious years: Industry figures reflect on their experiences
Next year the British Insurance Awards will be held for the 25th time. To celebrate the silver anniversary of the most prestigious event in the insurance calendar, a host of BIA regulars recount where they were when the awards were first unveiled and…
Hiscox names former claims boss as UK CEO
Hiscox has named Bob Thaker as its UK CEO, succeeding Steve Langan.
This week: God bless us, every one!
At a time of year when good cheer to all men is encouraged and Scrooge is forgiven all his wicked ways and most of the world has been out enjoying their Christmas parties (I know we have), it appears the insurance world is still seen as the Grinch.
Charles Taylor bolsters liability team by hiring senior sextet from Vericlaim
Charles Taylor Adjusting has bolstered its complex corporate liability function with the recruitment of six senior adjusters formerly with rival VRS Verclaim.
Insurtech diary: Getting stuck into insurance
The second of a fortnightly series of diary posts providing an insight into the launch of a new insurtech, from Charlie Vinall, business operations manager at Buzz.
Gallagher Bassett acquires claims management firm
International risk services firm Gallagher Bassett has bought UK-based Property Claims Management Services.
Blog: You really need to listen before walking the walk
Given consumers less that flattering view of business, Marcus Taylor, director of claims, Minster Law, warns the insurance sector needs to make sure it listens to the public before enforcing the new online claims journey post April 2020.
Analysis: The mystery of the missing Insurance Fraud Taskforce report
Three years ago, the government established an Insurance Fraud Taskforce with much fanfare. However, in the last 18 months, the project has gone quiet. A report from the latter half of 2017 has yet to be published. Post looks at what the holdup is.
This month: That sinking feeling
We may have enjoyed plenty of sunshine this summer, but spare a thought for the insurers. The ABI this week reported a record-breaking surge in subsidence claims.
Government call for evidence over discount rate revision
The government has launched a call for evidence ahead of a review of the current discount rate.
ABI confirms summer heatwave caused record-breaking subsidence surge
The third quarter of 2018 saw a 350% surge in subsidence claims – the highest since records began 25 years ago – figures from the Association of British Insurers reveal today.
Aviva promises to 'reinvent' insurance and end dual pricing
Aviva will sell motor and household lines through a platform that will "reinvent" the way insurance is sold and tackle the issue of dual pricing.
Blog: Why you should get involved with The Claims Apprentice in 2019
From automation to digitalization; from controlling claims inflation to the legal framework for driverless cars, it could be argued that working in claims has never been scarier – but more exciting.
Home Repair Network gets investment from VC firm
A US-based venture capital firm has invested in Home Repair Network.
This week in Post: Another unrated insurer bites the dust
Hooking the headlines this week, Danish unrated insurer Qudos was placed in liquidation by its owner.
Plant theft claims on the rise as insurer reports 55% increase since 2013
Exclusive: Plant theft claims are to hit an all-time year high in 2018, Allianz has predicted.
Insurers make strides in digitising claims and renewals
Many more insurers are allowing customers to renew policies, make claims notifications and track claims digitally compared to last year, according to research by Altus Consulting.
Subsidence surge sees claims up 300% in 2018
It has been predicted that 2018 won’t be just a subsidence surge year, but one that will see the greatest upsurge in claims over a two year period.
Blog: How insurance risks exclude victims of domestic abuse
Victims of economic abuse often struggle to access insurance, writes Alice Merry, financial inclusion consultant for Surviving Economic Abuse, explaining what the industry can do about it.
This Week: We'll be watching you
At long last, the Civil Liability Bill cleared its final parliamentary hurdle this week, opening the way for a much-awaited review of the personal injury discount rate.
Hiscox claims director to retire next year
Jeremy Pinchin, Hiscox group claims director, will retire at the end of February 2019, after 13 years at the company.
MIB working with Aon to secure £400m of terrorism reinsurance cover
The Motor Insurers' Bureau hopes to secure £400m worth of reinsurance cover with an excess layer of £100m, ahead of the demutualisation of terrorism risks for third party motor on the 1 January 2019.
Insurers cast doubt on impact of ‘cycling awareness’ scheme on premiums
Insurers have cast doubt over the viability of government proposals to reduce insurance premiums for motorists who have signed up to a cyclist awareness course.
Aviva takes majority stake in Neos
Aviva has acquired a majority stake in connected home insurtech Neos.