Claims
DLG’s operating profit slides as insurer is hit with weather claims
Direct Line Group saw operating profit slide in the first half of 2018, as it was hit by weather-related claims.
Hiscox Retail helps drive 27% boost in group profit at H1
Hiscox saw pre-tax profit climb 27% to $164m (£125m) in the first half of 2018, with the insurer’s retail arm contributing more than half of that figure.
Blog: Whiplash reforms will present operational challenges for insurers, warns a claimant lawyer
Alan Hayes, chief legal officer of Carpenters Group, argues the delayed whiplash reforms will likely bring unintended consequences.
Analysis: From Brussels with love - a fraud case study
Missing cars, cross-border investigations, stolen identities and organised crime. Not your average case...
This week in Post: Insurance industry captures the heart and mind of at least one Millennial
Two years ago, when I told my friends that I got a job as an insurance journalist, they were baffled. They still are.
Q&A: Malcolm Hyde, CILA and FUEDI
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Lancashire sees premiums and profit dip at Q2
Bermuda-based Lancashire saw profits slip 15% and gross written premiums dive 4.3% in the second quarter of 2018.
Rising Star: Ryan Field, Morgan Clark
Ryan Field is a loss assessor and found being thrown into a surge situation challenging but good experience
Whiplash reform 'should be delayed further' if testing reveals problems
Whiplash reforms should be delayed still further if testing proves the system is inaccessible for people unable to access the internet, MPs have warned.
LV's Mike Crane on insurers and brokers leading the industry into the next generation
Insurers are going to focus more on offering an end-to-end service to brokers, predicts LV Broker's managing director Mike Crane, explaining how both professions can adapt to new technology and customer expectations.
Motor insurers vote in favour of MIB taking over terror claims
UK motor insurers have voted that the Motor Insurers' Bureau is to handle and pay the claims from victims involved in a terrorist event where a vehicle is used as part of a terror attack.
Paris attacks victims receive €75m
The French compensation fund has so far paid out more than €75m (£67m) to over 2600 victims and relatives of casualties of the November 2015 Paris terror attacks.
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
Axa fraud head and IFB stalwart Richard Davies passes away
One of the most recognisable figures in the fight against insurance fraud Richard Davies sadly passed away this morning.
Paris attacks victims' claim against French state rejected
A French court has rejected the claim filed against the French state by people who were injured or whose relatives died in the Paris attacks in November 2015.
Roundtable: Tackling ghost broking before it spreads further
Ghost broking is a growing threat and it is spreading to the commercial environment, Post held a roundtable with senior claims and fraud figures to discuss what the insurance industry should be doing about it
Blog: Revolutionising the motor claims experience by offering choice, not just replacement vehicles
How do we adapt the way motor claims are sorted in a world where the sharing economy is gaining traction? James Roberts, business development director for insurance at Europcar UK, offers his own thoughts, but questions whether his proposal would be…
Blog: Heatwave ignites fire risk for farmers
Hot dry harvest conditions are bringing risk management and insurance to the fore, writes Angus Stevens, client account director, Crawford & Company.
Blog: Why you should model your flood losses on a European scale
The anatomy of European flooding means insurers and reinsurers should model their potential losses across several countries, explains Dr Maurizio Savina, director at RMS.
MPs outline ‘urgent’ reform needed in wake of Grenfell fire
A parliamentary committee has called on the government to take urgent action in the wake of the Grenfell fire, including extending a proposed ban on combustible cladding and tackling conflicts of interest within the construction industry.
Blog: The new cyber and terror risks looming over schools
The September renewal period for the education sector is fast approaching, providing brokers with an opportunity to explore cover options for new and emerging risks, explains Faith Kitchen, education director for Ecclesiastical.
Blog: Holiday sickness claims farmers don't take vacations
Some success has been achieved against dishonest holiday sickness claims, writes Miles Hepworth, a DWF partner who is part of the joint fraud sector focus team at the Forum of Insurance Lawyers, calling however for more measures against claims farming.
Government delays whiplash reforms until 2020
Hotly anticipated personal injury reforms have been delayed a year, the government has confirmed.
Blog: Learner drivers on motorways can help cut motor insurance premiums
Allowing learner drivers on motorways could increase road safety and reduce motor premiums, writes Alan Inskip, CEO of Tempcover.