Claims
Insurers must work with the repairer sector to keep it from 'dying on its feet'
Motor insurers, manufacturers and repairers must tackle their “dysfunctional relationship” and work together if the sector is to remain relevant with increased technology being added to vehicles.
Insurers need to raise awareness on keyless car thefts
Insurers and manufactures have to educate customers on the risks of keyless car thefts, a conference heard.
Zurich UK CEO: Ban hands free phone use in vehicles
Strict laws to prevent drivers using mobile phones – even hands free – would have the biggest impact on vehicle collision numbers, the Zurich UK CEO told Post's Motor Insurance World event last week.
CII's Sian Fisher on how professionalism affects reputation in insurance
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
Blog: To beat fraud, insurers have to tear down internal walls to future-proof their business
The insurance industry continues to treat cyber attacks and fraud as two independent problems. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, argues they are in fact one and the same – and until the…
Blog: Building regulations - how can stricter changes present opportunities for the wider insurance industry?
As stricter building regulations for new buildings are set to come in force, insurers could see lower property damage costs and pay outs. However, Simon Ford, chairman of the British Damage Management Association, asks if this could be a challenge to…
Insurers respond to flood claims from Lincolnshire
Insurers have begun responding to claims following the flooding in Lincolnshire.
Elite shoots for solvent scheme to avoid liquidation
Elite Insurance has proposed a solvent scheme of arrangement, in order to avoid a liquidator being appointed.
This week: Dual pricing and sexual harassment claims
For a while now the insurance industry has been under the spotlight for the sheer volume of sexual harassment allegations its faced. And after Post reported this week the suspension of a senior boss at Marsh sister company Guy Carpenter, following…
Fee caps for CMCs could lead to 'clear consumer detriment'
The Association of Consumer Support Organisations has urged the Financial Conduct Authority to consider how the market adapts to regulatory change before considering fee caps on claims management companies.
Ex-Quindell boss Rob Terry to sue Watchstone for £14.7m
Former Quindell boss Rob Terry is suing Watchstone for £14.7m over an “oral indemnity” that stopped him from selling shares in the business.
Lawyers slam government for 'cutting corners' on whiplash portal
The Motor Accident Solicitors Society has raised concerns over the development process of the new Litigant in Person Portal.
IFB counter fraud platform goes live
A counter fraud intelligence sharing platform, developed by the Insurance Fraud Bureau to help the industry fight the £2bn annual fraud bill, has gone live.
Flood defences save UK £1.1bn a year
Inland flood defences reduce river flood losses by 63%, saving the UK £1.1bn annually on average, according to a recent study.
Rising Star: Tosin Omosebi, QBE
Claims adjuster Tosin Omosebi has recently been made co-chair of QBE’s claims employee opinion forum
Developer working with insurers after Barking fire
Housing developer Bellway Homes is working with insurers following a fire that destroyed 20 flats and damaged a further 10 in Barking.
Four claimants found fundamentally dishonest in an 'unusual' casualty case
Four claimants were found to be fundamentally dishonest and ordered to pay back costs of £22,000 following an investigation into their casualty liability claim by Allianz and DAC Beachcroft.
Q&A: National Windscreen managing director Jan Teo
Having taking over the reins of National Windscreens as managing director in 2018, Jan Teo spoke to Jonathan Swift about what attracted her to the role; the challenges the business faces and what it is like being caught up in a motor manufacturer space…
Three crash-for-cash fraudsters jailed following incident in Coventry
Three men have been jailed after an investigation led by the City of London Police Insurance Fraud Enforcement Department found they had carried out a ‘crash for cash’ plan on a motorway slip road in Coventry.
Claims manager appointed to handle Lamp Insurance claims
Quest Group has been appointed to manage claims for policyholders of failed Lamp Insurance.
Blog: MoJ fixed costs consultation is whack-a-mole for policymakers
The government’s plan for fixed recoverable costs to be applied to most civil cases - including personaI injury - might fix some problem areas in claims. Minster Law's legal services director Rachel Di Clemente asks if it will create more.
This month: Insurance’s Black Thursday?
'Dark clouds over Norfolk'; 'Perth reacts to job losses'; 'Staff don’t know anything'; those were snippets of headlines from local newspapers this week in reaction to Aviva’s plans to cut 1800 jobs.
Crawford boosts senior team with Axa and Zurich hires
Crawford & Company has bolstered its client relationship function with a trio of senior hires from major insurers.
Insurers call for compulsory sprinklers in schools
Automatic fire sprinklers should be compulsory in all new build schools, insurers have warned.