Claims
CMCs receive one in every five nuisance call fines
Claims management companies have received 20% of all fines for nuisance calls, messages and emails handed out by the Information Commissioner’s Office since 2010.
Ecclesiastical and ABI become core participants in child abuse investigation hearings
The Association of British Insurers and Ecclesiastical are among four organisations granted core participant status in an investigation into accountability and reparations in non-recent child sexual abuse cases.
Top motor accident solicitor slams ministers on whiplash
Whiplash reforms should be delayed as rushing through a "minimum viable product" will create unacceptable challenges for claimants, lawyers have warned the government.
Google’s investment in us, is an investment in brokers too: Applied product boss
Google’s 2018 investment in Applied Systems also represents an investment in the future of the intermediary sector, according to the software house.
LV and Zurich to discuss improving customer loyalty in Post webinar
Personal lines customers are a promiscuous bunch, known for changing insurers for a few pounds.
Government to introduce improved building safety standards
Insurers have welcomed the government’s commitment to improving building safety standards.
Blog: Building resilience in an age of cyber risks
Developing resilience to cyber liability is now a significant task for businesses of every size. But according to Paul Bassett, managing director of crisis management at Gallagher, the rise of cyber and IT security risks, malware viruses and data…
Tesco to buy out Ageas from insurance joint venture
Exclusive: Tesco has notified the Ageas UK board that it is likely to end its decade long home and motor insurance relationship next year, Post understands.
Analysis: How far has the insurance industry evolved to respond to natural catastrophes?
Sedgwick loss adjusters arrived on Great Abaco Island in the wake of Hurricane Dorian aboard a Black Hawk helicopter on 6 September.
This week: All at sea
The fraudulent claims we’re used to hearing about involve banged-up cars and invented cases of whiplash. Ones involving oil tankers, pirates, the Admiralty Judge, and statements given in places as far-flung as Aden and Manila are somewhat harder to come…
Q&A: Jane Harley, co-chair of GIN and manager, policyholder and third-party oversight department at Lloyd’s of London
As part of the Inclusion at Lloyd's programme six Partner Networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they are doing, today focusing on The…
Rising Star: Lucy Horrocks, Markel UK
Having joined Markel as an underwriting administration assistant as a law graduate in 2015, Lucy Horrocks has gone on to help get the insurer's award-winning prompt response team off the ground.
CFC's focus remains on organic growth following its first acquisition in 20 years
CFC Underwriting made its first acquisition in its 20 year history yesterday when it bought Solis Security, but the purchase will not mark a change in its acquisitive appetite, CFC chief innovation officer Graeme Newman told Post.
Insurers respond to Finsbury Park flood claims
Insurers have begun responding to claims after a burst pipe led to flooding in Finsbury Park.
Blog: Climate change - the emerging risks for agriculture
Extreme weather, heat stress and accidental fire are all issues that are likely to become more prominent for farmers as our climate changes argues Steve Smout head of agriculture at loss adjuster McLarens.
CFC makes first acquisition in 20 years as it buys Solis Security
CFC Underwriting has bought Texas-based incident response provider Solis Security, marking the company’s first acquisition in 20 years.
Victory for insurers in $77m 'pirate attack' fraud case
A High Court judge has ruled that insurers do not need to cover the cost of an alleged pirate attack on an oil tanker because the ship’s owner was responsible for the incident.
Blog: Project policies - why they pose a problem for the insurance industry
A High Court Ruling concerning a school fire hit headlines in 2018 putting into doubt the worth of project policies in the construction sector. With little hope of any immediate clarity, the demand from contractors for Contractors All Risks insurance in…
RSA's Rob Gibbs on collaborative relationships between brokers and insurers
The insurance industry has a rich and storied history from the Great Fire of London, Tom's Coffee House and the earliest shipping risks all the way to today, with apps, online self-service and e-trade. And, for almost as long as insurers have being…
Insurance Technology Summit Q&A: Duck Creek Technologies Europe managing director Bart Patrick
Ahead of the Post Insurance Technology Summit, Post editor Stephanie Denton sat down with Duck Creek Technologies Europe managing director Bart Patrick to discuss the cultural step change need in insurance to remove the upgrade nightmares.
Analysis: Telematics - telling it as it is?
Fabricating a motor insurance claim used to be as simple as arranging for a mate to drive into your car but with today's new technology, Veronica Cowen explains how much harder insurers are making it for the fraudsters.
2019 Insurance Fraud Awards: Full list of winners
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
European insurers paid out €2.9bn every day in 2018
European insurers paid out €1069bn (£953bn) in claims and benefits to insureds in 2018, according to figures gathered by Insurance Europe.
Arch-backed MGA Archipelago aims to address PL underinsurance with data driven fair pricing
Arch Insurance-backed managing general agent start-up Archipelago Risk Insurance has announced that after a six month “pilot” it is ready to open the doors in a “controlled way”.