Why insurers are taking a bird’s eye view of claims

View from the Top: Insurers and loss adjusters can be some of the first people on the ground following a customer loss, but increasingly they’re the first in the sky too, as James Nicholson, chief claims officer at Zurich, explains.

The use of drones has become more commonplace in the industry in recent years, but insurers are increasingly turning to other aerial technologies to help process claims. These tools can free up

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Spotlight: Buildings underinsurance – a hybrid solution?

The issue of underinsurance has created a dynamic landscape of both opportunity and challenge in the field of buildings insurance valuations. Johnny Thomson explains how the current period calls for innovative solutions that align with technological capabilities, while recognising the limitations of emerging technologies

Spotlight: Why buildings underinsurance is bad for business

Based on current statistics, the insurance industry has some way to go in tackling buildings underinsurance. But for brokers that make a concerted effort to address this issue, client loyalty is a potential reward that cannot be ignored, as Tim Evershed discovers

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