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Why insurers are taking a bird’s eye view of claims

James Nicholson_Zurich UK

View from the Top: Insurers and loss adjusters can be some of the first people on the ground following a customer loss, but increasingly they’re the first in the sky too, as James Nicholson, chief claims officer at Zurich, explains.

The use of drones has become more commonplace in the industry in recent years, but insurers are increasingly turning to other aerial technologies to help process claims. These tools can free up

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