Patrick Hayward, consultant at Altus Consulting, explains why artificial intelligence will become a critical requirement rather than a nice-to-have for an insurer.
Editor’s View: Emma Ann Hughes’ recent claims experience suggests artificial intelligence could learn a lot from the acknowledgements sent via snail mail in the past.
Insurers that don’t share claims data with the wider market risk being “left behind”, LexisNexis Risk Solutions’ James Burton has told Insurance Post.
Panellists speaking at an Association of British Insurers event about civil justice urged the Ministry of Justice to fix the whiplash reforms before bringing about any new further changes that affect the motor insurance sector.
Speaking at an Association of British Insurers event, a panel of experts agreed that while a dual discount rate could lead to better accuracy, it could prove to be very complicated to work with.
Fresh estimates from PWC calculate the costs of damage due to the severe weather caused by storm Babet to be between £450m and £650m.
Analysis: Fiona Nicolson examines why the illegal cultivation of cannabis is a growing problem for both residential and commercial landlords as well as the wider community.
Charles Clarke, director of insurance at SecurityScorecard, examines the painful lessons for insurers that have come as they realise their clients’ third and fourth-party vendors pose some of the most serious and systemic cyber risks.
A legal dispute between several Premier League football clubs and their insurers over Covid-19-related business interruption payouts is set to go to trial in 2025, according to a court order.
Pizza Express has settled its legal dispute with two insurers over what business interruption payout was due to it for Covid closures, according to a court order.
Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.
A law firm claiming to represent thousands of SMEs has initiated dozens of fresh Covid-related business interruption court proceedings.
Analysis by Ernst & Young has revealed that home insurance suffered its worst year on record in 2022, and fortunes aren’t about to change.
The insurers in a group of Covid-related business interruption disputes, being heard by the Commercial Court this week, have argued that the policies in question did not cover central government actions.
Jason Storah, CEO UK & Ireland general insurance at Aviva, argues that stronger planning rules are required to guard against future floods.
Martin Langhorst, new major loss director at Davies, reflects on returning to the business after a decade away, and shares his plans for ensuring that his division is the best in the market.
Pub chain Fuller’s has received a £500,000 payout from Aviva after the insurer admitted liability in a dispute over Covid-19-related business interruption cover, a London court has heard.
Potential indicators of a fraudulent claim submitted during the cost-of-living crisis were revealed during the latest Insurance Post Podcast.
The Financial Conduct Authority is going to come knocking on pet insurer’s doors in the next 12 months, Catherine Carey, head of consumer strategy at Consumer Intelligence, has warned.
Valeria Ermakova, associate director for analytics at AM Best, reveals while reserving for claims inflation is shaking the nation's insurers, actions taken by the top 10 of this year's Insurance Post Top 100 UK Insurers List helped these providers hold…
UK law firm Stewarts has launched an online claims service to help the “thousands” of businesses heavily affected by Covid-19 that are yet to recover payment from their insurers.
Proposals to change the way medical reports are sourced and disclosed in road traffic injury claims would be a “backwards step” for the process, according to the Association of Personal Injury Lawyers.
A Hampshire man seeking compensation from Aviva for alleged injuries claimed videos of him taking part in martial arts training during his recovery period actually showed his twin brother.
Dan Brooks, British Insurance Law Association committee member and policyholder coverage lawyer at Wynterhill, discusses the often-missed opportunity that arises from appropriate drafting of a disputes clause within insurance policies.