The small claims portal is due to enter its testing phase in October, before officially launching in April 2020. However, many in the industry are concerned that the proposed deadline is not feasible, given the lack of clarity from the government
Sedgwick has completed its third acquisition of the year with the purchase of York Risk Services.
Adoption of autonomous vehicles could wipe 60% off motor premiums, lawyers have said.
Historians argue over the origin of the word deadline but several online etymology dictionaries claim the term might have been influenced by use of the word in 1864 to mean the “do-not-cross line” in Civil War prisons in the US.
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
The Financial Conduct Authority is working to limit charges for claims management companies’ services, but will new regulation actually be a double-edged sword for consumers?
Crawford has appointed Lisa Bartlett as president for the UK & Ireland business, as Clive Nicholls steps down.
Go Compare was criticised this week for an arguably tone-deaf advert in which its singing mascot was involved in a serious car accident.
Allianz has uncovered more than £29.6m worth of fraud in the first half of 2019, an increase of £6.9m compared to the same period last year.
The team behind the proposed Insurance Museum in EC3 have received backing from the City of London Corporation, as it moves from feasibility study to raising funds to set up a temporary pop up site.
Lee Elliston, Lloyd’s Market Association claims director, considers what the claims workforce of the future is likely to look like.
Watchstone has filed a counterclaim for damages of £63m against Slater & Gordon, following permission from the High Court.
The industry saw 1300 insurance scams every day last year at an average cost of £12,000 each, according to numbers released by the Association of British Insurers.
A man has been handed a suspended sentence after making a fraudulent claim against Cardiff Council in road traffic accident case, despite dropping his initial claim.
Claims management companies must raise their advertising standards to ensure they do not mislead customers, the Financial Conduct Authority has said.
Nothing says team building quite like stumbling around a dark maze, falling headfirst into mirrors and haphazardly shooting lasers at your colleagues. Or so the democratic vote we held a few weeks earlier decreed.
Specialist loss adjuster The Graham High Group has announced that its managing director - who founded the business in January 1995 - is to step aside and become executive chairman.
Business interruption insurance policies are designed to return companies to the position they were in before a loss. While that sounds quite simple, there are wide-ranging and complex factors that can undermine the effectiveness of a BI policy – and…
Questgates is rolling out mental health skills and awareness training for all its UK line managers.
In order to solve a problem, we need to accept that it’s there. This principle is common sense – and it certainly applies to insurers’ fight against financial crime, says Dennis Toomey, global head of insurance fraud at BAE Systems.
This month’s dam breach at Whaley Bridge brought a small community to a standstill, with many businesses unable to trade for a full week due to the enforced evacuation of the town and its surroundings writes Sarah Baker, head of business interruption, UK…
Enterprise insurance claims are predicted to hit £319m in total, with insurance creditors such as the Financial Services Compensation Scheme potentially receiving a 30% dividend.
Creating and retaining loyal customers is a goldmine for businesses. Customers who champion and support a particular brand not only continually strengthen their own relationship but also act as an advocate to other consumers.