Aviva sees 65% increase in non-whiplash injury claims

Emergency ambulance crew defocussed

Non-whiplash-related injury claims have jumped by nearly two-thirds since the whiplash reforms, Aviva’s head of counter-fraud Pete Ward has told Insurance Post.

In May 2021, the whiplash reforms were implemented with the aim of reducing the substantial cost of motor insurance claims, which were estimated to exceed £2bn annually, thereby increasing car

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