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Home Protect ready to roll out AI-powered claims system
Home Protect is getting ready to launch a fraud detection and claims settlement system in September that chief technology officer Dan Huddart has called a “genuine game changer” for insurance.
Tomorrow’s World: Product Development
As customer expectations shift and data becomes more powerful, the latest episode of Insurance Post’s Tomorrow’s World series reveals how insurers are rethinking how products are developed to stay relevant and future-ready.
FCA lets insurers lead as consumer protections weaken
The Association of Consumer Support Organisations’ director Matthew Maxwell Scott argues the Financial Conduct Authority's recent reports echo the Association of British Insurers' 18-month-old roadmap, risking consumer protections and repeating the…
Questioning the math behind FCA’s insurance price defence
The Financial Conduct Authority cites cost pressures, rather than profiteering, for motor insurance premium hikes but with record profits and low claims ratios, compliance consultant Branko Bjelobaba asks is that the full story?
UK pet insurance viewed as most expensive in Europe
39% of UK pet insurance customers now say their costs are the highest they’ve ever been, more than double the European average, according to data from Crif.
Court decision creates transgender PI ‘compensation lottery’
Minster Law has warned that the recent Supreme Court ruling on the definition of sex in the Equality Act has created uncertainty for personal injury compensation calculations for transgender claimants, which could result in award differences of up to six…
Throwback Thursday: Insurance levy for smokers
Insurance Post’s Throwback Thursday steps back in time to August 1975 to remind you what was going on this week in insurance history when a report recommended smokers cough up for cover.
Admiral launches branded body shop to master new vehicle tech
Admiral has put its name on a new repair centre in Manchester, which it says will be a testbed for trialling new technologies and processes.
Tomorrow’s World: Pricing Practices
With data capabilities, artificial intelligence and real-time analytics continuing to evolve, the latest episode of Insurance Post’s Tomorrow’s World series explores the growing pressure insurers face to make pricing more sophisticated, transparent, and…
Is personal cyber insurance at an inflection point?
In the aftermath of cyber attacks on supermarket chains, Marcel Le Gouais finds the industry still needs to enhance consumers’ understanding of the value of personal cyber cover.
Big Interview: Angus Eaton, Motor Insurers’ Bureau
After pledging to end uninsured driving, Motor Insurers’ Bureau CEO Angus Eaton speaks to Scott McGee about how the goal will be achieved—and the wider ambitions of the bureau’s five-year strategy.
Ex-LEI chief Attia insists new MGA Elevate isn’t Das 2.0
Two former Das UK bosses have teamed up to launch full-stack consumer-focused managing general agent Elevate Specialty, Insurance Post can reveal.
Allianz commits to EV fleet transition by 2030
Allianz UK has committed to transition to an electric vehicle fleet by the end of 2030.
Aviva’s Storah flags quick wins with Direct Line
Jason Storah, Aviva’s UK and Ireland general insurance CEO, has outlined early operational wins from the Direct Line takeover, and shared his growth plan for personal, commercial and specialty lines for the latter half of 2025.
Admiral hits record £521m profit and boosts staff awards
Admiral’s profits have continued to soar, with pre-tax profits for its UK insurance business up 61% to £584m compared to midway point of last year.
Aviva’s Direct Line deal triggers £500 staff gift
Aviva has posted an operating profit of £1.07bn for the first half of 2025, up 22% on the start of 2024, and to “celebrate and recognise the acquisition” of Direct Line is giving £500-worth of free shares to staff in September.
Throwback Thursday: Safety tyre discount; explosion risk
Insurance Post’s Throwback Thursday steps back in time to August 1975 to remind you what was going on this week in insurance history when safer wheels could slash your motor insurance premiums and concerns were raised about foam.
Repair network growth drives EV insurance rate softening
Premiums are decreasing following harsh rate increases in 2023, according to data from Consumer Intelligence.
Motor premiums fall £60 year-on-year
Motor insurance premiums have fallen by £60 over the last year, while claims payouts increased significantly, according to data from the Association of British Insurers’ quarterly premium tracker.
How the e-bikes boom is testing insurance models
As e-bike use surges across the UK, Chris Marshall examines how insurers are grappling with complex risks related to the vehicle, legal grey areas and theft and how insurtechs are racing to plug the coverage gap.
Uber and Freeway unveil UK driver insurance platform
Freeway Insurance and Uber have signed a five-year partnership, launching a digital insurance platform through the Uber Driver app, Insurance Post can reveal.
Aviva aids police in cracking classic car insurance scam
A Kent man has been sentenced for orchestrating a string of fraudulent insurance claims involving high-value classic cars, following an investigation by the City of London Police’s Insurance Fraud Enforcement Department.
Allianz close to partnering with two more household names
Allianz is closing in on partnerships with two major UK household names as it targets growth, following a half-year in which its top-line performance remained broadly flat year-on-year.
FOS motor finance cases fall but still top complaints issues
The number of motor finance commission complaint cases referred to the Financial Ombudsman Service in between the start of April and the end of June dropped to 21,500 cases from 36,000 cases in the first three months of this year.