Personal

This month: Cavities and complaints

As whiplash legislation speeds through parliament, claims management companies have increasingly been looking into other avenues to keep the coffers full and cavity wall insulation claims have spiked. CMCs may be the industry’s own bugbear, but this…

Q&A: BLM's Matthew Harrington and Alistair Kinley

Against a backdrop of changing client demands, political uncertainty and new legislation, Jonathan Swift caught up with BLM senior partner Matthew Harrington and director of policy and government affairs Alistair Kinley to discuss how the law firm is…

Blog: How to defend cavity wall insulation claims

Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.

Blog: High-stakes cyber security

Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.

Analysis: The dual pricing super complaint

Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion’s first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband,…

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