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Analysis: Charity & CSR: Protect and survive

The insurance sector is one of the mainstays of the UK economy, contributing nearly £30bn and employing more than 300,000 people. Its sheer size and financial strength gives the industry the opportunity to do good for the people who rely on it

First Central's Andy James on trusting in insurance

Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…

Q&A: National Windscreen managing director Jan Teo

Having taking over the reins of National Windscreens as managing director in 2018, Jan Teo spoke to Jonathan Swift about what attracted her to the role; the challenges the business faces and what it is like being caught up in a motor manufacturer space…

This month: Insurance’s Black Thursday?

'Dark clouds over Norfolk'; 'Perth reacts to job losses'; 'Staff don’t know anything'; those were snippets of headlines from local newspapers this week in reaction to Aviva’s plans to cut 1800 jobs.

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