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Most common home insurance claims revealed
Go Compare found accidental damage and escape of water made up more than half the most common reasons customers claim on their home policies.
D&G CEO reveals plans for the US
In its results, the group reported a 7% increase in revenue, as well as a 12% growth in Ebitda.
Former colleagues heap praise on BIA Achievement winner Amanda Blanc
This year’s British Insurance Awards achievement winner Amanda Blanc has been described as an "outstanding strategy executor," "principled," and "the best boss I ever had," by those who know her best.
Aviva, Crawford, Zurich and Amanda Blanc triumph at 2023 British Insurance Awards
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
Ways to tackle economics-driven insurance application fraud
Nick Jackson, partnerships director of CDL, explains how to detect quote manipulation or misrepresentation among those feeling the pinch.
Zurich CEO Bailey named ABI president
Tim Bailey, UK CEO of Zurich, has been named as the new president of the Association of British Insurers, with Clare Bousfield, chief executive for retail and savings at M&G, becoming deputy president.
Q&A: Chris Sawford, Verisk
As inflation drives upward pressure on premiums, Chris Sawford, managing director of claims at Verisk, reveals how he plans to help insurers tackle pain points in the claims lifecycle.
Urgent steps insurers must take to comply with the FCA’s Consumer Duty
With only a month to go until the Financial Conduct Authority's Consumer Duty comes into force, Laura Miller explores what steps can be taken to make sure insurers comply with the rules.
Essex car racer’s insurance claim is fast and fraudulent
An Essex mechanic has had his £30,000 insurance claim for injury thrown out of court after he failed to mention he had previously broken his spine, pelvis, neck, and ankle while banger racing.
Who wants to be a DLG CEO?
Editor’s View: It is approaching six months since Penny James, Direct Line Group’s CEO “stepped down” from the role, but who could be in line to take over?
Motor repair sector must step up EV training or face talent gap
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
View from the top: Direct Line Group’s Steve Williams on how EVs could change the insurance industry landscape
Steven Williams, head of EV strategy at Direct Line Group, shares his views on how the electrification of the automotive industry could change the insurance landscape and what challenges lies ahead as we move towards the government’s 2030 ban on new…
Motor accident solicitors back calls for compulsory e-bikes and e-scooters insurance
The chair of the Motor Accident Solicitors Society has backed calls from politicians for compulsory insurance to be considered as a requirement for e-bikes and e-scooters.
Admiral to diversify with scaled products and business launches
Russell Fisher, chief operating officer of Admiral Pioneer, revealed how Admiral Group is seeding, launching, and scaling new products and services to diversify what the insurer does in the future.
Insurance Post Podcast: Challenges and opportunities facing electric vehicle insurers
Tesla’s plan to launch a “full-stack in-house insurer” in the UK will encourage insurers to think differently about using data to enhance the customer experience, according to Axa Retail’s managing director Marco Distefano.
Building loyalty in times of crisis: How insurers can foster long-term customer relationships
As the cost-of-living crisis persists, customers reduce insurance coverage, yet premiums are rising. In the inaugural segment of this three-part series, Insurance Post and PayPal collaborate to examine how insurers can retain customers during economic…
Cancer charity slams travel insurers over ‘unfair’ pricing
A Hampshire-based cancer charity has secured more than 133,000 signatures calling for more affordable travel insurance and has taken the battle to the Association of British Insurers and Financial Conduct Authority.
Extent of insurers underpaying women exposed
Data Analysis: Data shows the parts of the insurance industry where women are most likely to be earning less than their male counterparts plus what action is actually closing the gender pay gap.
Big Interview: Admiral founder Henry Engelhardt
Henry Engelhardt, founder and former chief executive of Admiral Group, reveals what it takes to be a great insurance leader and shares his vision for the future of motor insurance.
Allianz reveals Treloar’s successor at LV
Allianz has named Serge Raffard as its new personal managing director, following the recent news that Steve Treloar has decided to leave to pursue new opportunities.
How apprenticeships can help electric vehicle insurers
Ahead of Insurance Post's Motor and Mobility Conference 2023, Michael Golding, LV's general insurance network manager, explores the challenges with electric vehicle repairs.
Could motor insurers face further financial potholes?
With less than a week to go until Insurance Post's Motor & Mobility Conference, Sam Barrett examines the bumps in the road that motor insurers face and considers whether providers will see a smoother journey ahead.
Facebook identity crisis hits insurance fraudster with £51K bill
A Barnsley motorist’s fraudulent claim for £15,000 has been thrown out after a Facebook photo proved he knew the “independent” witness to his accident.
Trade Voice: ABI’s Mervyn Skeet on why higher insurance bills may not be the hardest price rises to stomach
Mervyn Skeet, director of general insurance policy at the Association of British Insurers, argues that increasing home and motor insurance premiums need to be seen in a wider context of rising prices.